Neighbourhood Officer

Neighbourhood Officer 150 150 TCLRec
Neighbourhood Officer
Frome

5303866

Posted: 27th August 2026 11:10
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  • Pay Rate:

    £18.16 Per Day

  • Hours per Week:

    37

  • 3 months

  • Frome,

    BA11 4BN

What's involved with this role:

Triumph Consultants are looking for a Neighbourhood Officer to provide an effective, flexible landlord service to customers and to build communities, which our customers are proud to live in. You will be advising people and resolving complex issues so you will have experience in dispute resolution along with excellent interpersonal and written communication skills with an ability to think creatively. Contract is for 3 months in Somerset.

Neighbourhood Officer (Housing)
Pay Rate: £18.16 per hour PAYE
Hours per week: 37, Monday – Friday, 08:30 - 17:00
Contract length: 3 Months
Location: Frome, Somerset, BA11 4BN

Key requirements:

  • A full UK driving licence is essential and must have access to their own vehicle and be comfortable travelling between properties and customer locations as required.
  • Previous experience in housing, neighbourhood management, tenancy management.
  • Experience of working in a customer focussed environment
  • Knowledge of the housing sector and current housing issues 

Key responsibilities:

  • Enforce and support the landlord strategies of Safety First and Rent First.
  • Use a risk-based approach to schedule and complete Neighbourhood Inspections. Be accountable for identifying and reporting risks to ensure the risk is managed effectively.
  • Manage tenancies through support and enforcement with an emphasis on collaborative multi-agency working
  • Proactively investigate suspected cases of tenancy fraud, to ensure our properties are being occupied in accordance with the terms of the tenancy agreement. Take responsive action to address any issues.

We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles.

If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us.

ATR 5303866



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Job Ref: 5303866
Neighbourhood Officer
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Job Ref: 5303866
Neighbourhood Officer
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