Legal Ombudsman Jobs

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    Legal Ombudsman Jobs

    Triumph Consultants Ltd connects qualified and motivated individuals with jobs in the Legal Ombudsman. We have over 20 years of experience recruiting interim, contract, permanent and temporary recruitment for the public sector, and have continuously delivered stellar results for both employers and applicants.


    Benefits of Working in the Legal Ombudsman

    The Legal Ombudsman investigates and resolves complaints about lawyers in England and Wales. The majority of their operational team consists of investigators and ombudsmen who directly examine the complaints and find appropriate solutions.

    They also have a corporate services team that covers a wide range of areas, including finance, HR, IT, data protection, and legal and external affairs.

    The organisation is committed to attracting, recruiting and retaining employees from a diverse range of backgrounds. They have various policies and networks in place to support their staff’s varying needs.

    The Legal Ombudsman offers competitive salaries and employee recognition in the form of quarterly and annual awards.

    They also recognise the value of a healthy work-life balance, which is why they offer family-friendly policies and flexible working arrangements. Employees are entitled to generous annual leave and have the option to buy additional leave.

    Other employee benefits include subsidised season ticket loans, exclusive retail vouchers and discounts and 24-hour access to an Employee Assistance programme, where they can receive counselling and advice on legal and financial matters.

    The Legal Ombudsman offers competitive salaries and employee recognition in the form of quarterly and annual awards.


    What to Expect

    Legal Ombudsman jobs in the UK can be challenging and rewarding. The Legal Ombudsman is crucial in resolving disputes between clients and legal service providers, ensuring that complaints are investigated fairly and impartially. Here are some aspects of what it’s like to work in this role:

    • Investigating Complaints: Jobs under the Legal Ombudsman in London, Birmingham, Leeds, and Manchester, among other cities in England, often revolve around investigating complaints from individuals dissatisfied with the service received from lawyers or legal firms. This involves reviewing evidence, conducting interviews, and gathering information to determine the facts of the case.
    • Applying Legal Knowledge: Legal Ombudsman jobs require a solid understanding of relevant laws and regulations governing legal services in the UK. You’ll need to apply this knowledge when assessing complaints and deciding how to resolve them.
    • Mediation and Resolution: A significant part of the roles associated with the Legal Ombudsman involves resolving conflicts between clients and legal service providers. This might involve negotiating settlements, facilitating communication between parties, or recommending corrective action.
    • Maintaining Neutrality: People working under the Legal Ombudsman must remain impartial and neutral throughout the investigation and resolution process. This can sometimes be challenging, especially when dealing with complex or emotionally charged cases.
    • Communication Skills: Effective communication skills, both written and verbal, are crucial in this role. Workers at the Legal Ombudsman must be able to explain complex legal concepts clearly to clients and legal professionals and produce detailed reports outlining their findings and recommendations.
    • Working with Stakeholders: Legal Ombudsman jobs often include working closely with various stakeholders, including legal professionals, regulatory bodies, and government agencies. Building and maintaining positive relationships with these stakeholders is important for ensuring the effectiveness of the ombudsman process.
    • Continuous Learning: The legal landscape is constantly evolving, so workers at the Legal Ombudsman must stay up-to-date with legislation changes and best practices in dispute resolution. This may involve attending training sessions, seminars, or workshops to enhance skills and knowledge.


    Are you passionate about resolving disputes and ensuring fairness in the legal profession?

    Triumph Consultants offers safe, secure, and effective recruitment services for Legal Ombudsman jobs in Manchester, Leeds, Birmingham, and London. With our proven track record in recruitment, you can trust Triumph Consultants to match you with the perfect opportunity in this rewarding field.

    Our Recruitment Process

    • Set up an account at and upload your latest CV.
    • Start browsing our active job openings and send your application to those that fit your skills and experience.
    • Our recruiters will use all available data to assess whether you meet the essential requirements of your desired position. If not, we will provide you with more suitable options.
    • Your application will be forwarded to potential employers.
    • An interview and screening will be scheduled.
    • If hired, we will assist you through the onboarding process.


    Submit Your Application Now

    All job listings on our website are detailed, active and updated. They follow a standard format to ensure all the important details can easily be found. We also take down job ads once the roles have been filled to prevent confusion.

    Upload your CV today and kickstart your career in the public sector.

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