Works Scheduler/Administrator – Property Services

Works Scheduler/Administrator – Property Services 150 150 tcl-admin
Works Scheduler/Administrator – Property Services
Basingstoke, Hampshire
Contract / Temporary

SGN 5225470

Posted: 16th March 2023 08:25
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  • Pay Rate:

    £11.87 per hour PAYE

  • Hours per Week:

    37 Monday – Friday, normal working hours

  • This opening assignment is up to 1-2 months

  • Basingstoke, Hampshire,

    RG21 4FA

What's involved with this role:

Temporary Works Scheduler/Administrator – Property Services

Reference no:  SGN 5225470

This opening assignment is up to 1-2 months

Pay Rate: £11.87 per hour PAYE

To contribute to the efficient running of Property Services by managing the works scheduling administrative process ensuring that maximum standards of customer care are delivered.

As necessary, and as required, provide dedicated administrative support to individual supervisors/managers within Property Services, particularly at times of high work volume, or for sickness and holiday cover.

Key responsibilities:

  • Work with moderate supervision/guidance whilst being accountable for individual results and the impact these may have on the team.
  • Provide a first point of contact for scheduling enquiries. Liaise directly with all internal and external customers to solve problems using standard procedures in a timely, efficient and effective manner. Ensure clients receive a prompt response and are kept informed of progress made.
  • Apply knowledge and skills to ensure that all works orders are accurately logged and retained within Uniclass and DRS (in-house systems) and appropriately allocated to trades staff or contractors, in that the client priorities for completion are achieved.
  • Monitor and track works orders daily providing information to works supervisors on in- completed works or work that requires materials (and order materials) Liaise directly with customers to re-schedule or book new appointments for follow on works.
  • Ensure that all hours worked by trades’ staff, and materials/subcontract costs incurred against each job, are appropriately, timely and accurately recorded within the Uniclass and DRS (in-house systems) system, so as to provide for a robust and up to date report process that will confirm overall expenditure to date.
  • Implement improvements to procedures as directed whilst actively participating in the review of the department and personal working practices to suggest solutions and improvements as necessary.
  • Ensure operatives are fully utilised for the day and have sufficient work.
  • Run and monitor daily reports in order that jobs are kept within target.
  • Liaise with operatives frequently to check on their progress to ensure their schedules do not overrun.
  • Liaise with the operations team and escalate problems when necessary.
  • Establish, develop and maintain effective working relationships with all work colleagues, contractors and partners to ensure an integrated contribution to corporate objectives.


“Role Requirements” – to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria:


***Qualification details and any other experience/skills relevant to the job role to help support your application (and help us to help you!) – please give full details within your CV document.

Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.

Great communication and customer service skills.

ICT Skills: Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).


NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD.

If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application.

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:

  1. Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours.
  2. Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.
  3. Your availability to work either immediately, or at short notice.
  4. Please refer to the Role Requirements section above - your CV must address the requirements listed.


Other preferable/desirable details to include on your CV, if applicable:

  1. Any local authority/public sector experience
  2. Any relevant qualifications held or being studied for.


Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please

Give yourself the best chance of success - View our CV Tip

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If you do not have a CV available right now, please click the "No CV?" button above and we will email you a reminder to add your CV to, when you can.

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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: SGN 5225470
Works Scheduler/Administrator – Property Services
Client Category: Local Authority

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

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If you do not have a CV available right now please use this form to send yourself a reminder. When your CV is available, simply click the link in the email or alternatively reply to that email with your attached your CV.

Job Ref: SGN 5225470
Works Scheduler/Administrator – Property Services
Client Category: Local Authority

CV Tips

Your CV needs to be current with your most recent role. We won’t be able to submit it with any unexplained gaps in employment. It will save time and improve your chances of success if we can put your CV forward immediately without having to ask for revisions.

Your CV must cover the “Essential Requirements” of the role. Ideally you will address the “Essential Requirements” on each job description page directly, in a bullet point list. Please include any DBS details and other qualifications called for.

Your CV should clearly state that you are available to start work either immediately, or at short notice. In general, our clients are unable to work with notice periods of more than 1 week from the point at which a role is offered, 2 weeks at the very most.

We do not put forward covering letters, so please ensure that your CV in contains all relevant information being called for.

We recommend that you consider sending us a CV suitably tailored CV for each role that you apply for. Job board aggregator sites will generally store only one version of your CV, which can be a bit limiting, so this is to your advantage.

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