Transport Officer x2 – Transport Services

Transport Officer x2 – Transport Services 150 150 TCLRec
Transport Officer x2 – Transport Services
Contract / Temporary

Leicestershire TCL 0008 0EBD / 1

Posted: 16th October 2023 09:33
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  • Pay Rate:

    £12.69 per hour PAYE

  • Hours per Week:

    37 Monday – Friday, normal working hours

  • This opening assignment is for 3 months


    LE3 8RA

What's involved with this role:

Temporary Transport Officer x2 – Transport Services 

Reference no: Leicestershire TCL 0008 0EBD / 1 

Pay Rate: £12.69 per hour PAYE 

37 Monday – Friday, normal working hours 

This opening assignment is for 3 months  



Enhanced DBS disclosure required 

x1 F/T position & x1 P/T 0.4hrs (Mondays and Tuesday) 

Candidate will need to be able to drive and have transport as they will be required to travel between the depots around Leicestershire County to attend meetings and to be flexible and to have empathy when solving issues, as there are families/carers involved. 

To assist in the effective, efficient and legally compliant delivery of passenger transport services. The role does include On Call which is per rota taking calls on the helpline. Candidate must have experience in running and attending meetings, must be a team player, they will require complete performance reviews and management 

Key Responsibilities: 


  • To ensure that the services are delivered for the benefit of the people of Leicestershire.  
  • To maintain positive and cooperative working relationships with customers and colleagues within the team and across the service. 
  • To ensure activities are delivered in the most efficient and effective manner as possible.  
  • To ensure the effective and efficient planning and procurement of passenger transport services both manually and using available ICT systems.  
  • Deliver a programme of efficiency reviews of other aspects of the service, including the purchase of season tickets and the provision of transport for ‘fare paying’ passengers.  
  • Assist with liaison and notification of current standards with/to in-house fleet management and to external contractors.  
  • Assist with guidance on the usage, maintenance and record management of specialist equipment for carriage of passengers on contracted services.  
  • Ensure vehicles are properly licensed and insured appropriately by the contractor, maintaining administrative procedures as appropriate  
  • To assist with the provision of training courses for Clients, Contractor, Private Hire Operators and internal staff as required. 
  • To co-ordinate inspections of contract time-keeping, contract operation and other matters relevant to the County’s duties in respect of passenger transport 

NB: Please feel free to apply to us direct via job[email protected] by quoting the job reference and job title exactly. 

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF 

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity. 

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other “Essential Requirements” – Please check to ensure that your CV addresses the following items: 


Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service. 



  • NVQ Level 3 or equivalent in a relevant subject area 



  • Database use and maintenance  
  • Passenger transport operational issues  
  • Legislation relevant to transport provision including the Transport Act 2000 and Concessionary Bus Travel Act 2007 



  • Experience in:  
    • Using of Microsoft Excel, Access, Word and other MS Office applications to a high standard  
    • Analysis of loading and/or statistical information   
    • Working to tight deadlines  
    • Working in a transport procurement environment  
    • Collecting, collating and manipulating statistical information 
    • Using databases and spreadsheets to produce reports  
    • Dealing with members of the public by telephone including difficult conversations
    • Co -ordination and ensuring efficient organisation of transport services 


Skills & Abilities: 

  • Good communication skills demonstrating tact, assertiveness and diplomacy  
  • Ability to liaise sympathetically and calmly with members of the public including parents and carers, and with transport providers and other external bodies, including in situations of potential conflict 
  • Ability to work well within a team 



Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please

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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: Leicestershire TCL 0008 0EBD / 1
Transport Officer x2 – Transport Services
Client Category: Local Authority

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

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Job Ref: Leicestershire TCL 0008 0EBD / 1
Transport Officer x2 – Transport Services
Client Category: Local Authority

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