Temp Technical Support Officer / Administrative – Building

Temp Technical Support Officer / Administrative – Building 150 150 tcl-admin
Temp Technical Support Officer / Administrative – Building
Sunderland
Contract / Temporary

Sunderland 2021 AGY 60

Posted: 13th September 2022 16:08
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  • Pay Rate:

    £11.47 per hour PAYE

  • Hours per Week:

    35-37 Monday – Friday, normal working hours

  • This opening assignment is for 6 months, potentially extended

  • Sunderland,

    SR4 0JL

What's involved with this role:

Temporary Technical Support Officer / Administrative x2 – Building Maintenance

Job Ref: Sunderland 2021 AGY 60

Pay Rate: £11.47 per hour PAYE

6 month duration which is reviewable and may be extended to 12 months with the possibility of a permanent role

To working alongside operational officers, planning, scheduling and responding to work requests across the department. The role will also include financial transactions and the administration of material and contractor requirements. Full training will be given but experience of working within a Building Repairs and Maintenance environment will be an advantage. See attached role profile for further details.

Key responsibilities:

  • Support the Team Leaders and there appointed deputies in contract administration, co-ordinating and actioning of servicing and maintenance contracts and updating appropriate ICT systems.
  • Raise works orders, purchase orders and process invoice payments.
  • Collate information for recharge queries on behalf of the Team Leader to assist with their decision on the outcome.
  • Assist with production of final accounts by gathering all required information for the Team Leader, producing recharge reports, and completing recharges of orders within 8 weeks of completion of the works in accordance with KPI targets.
  • Update spreadsheets and collate performance statistics to assist with production of KPI reports.
  • Liaise with operatives to ascertain completion dates for work and recording data as instructed, undertaking time confirmation of labour on computer software.
  • Contact customers to make appointments and access arrangements, along with advising and updating customer on progress/delays as and when required.
  • Deal with customer, contractor and supplier queries including resolving blocked invoices.

 

“Role Requirements” – to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria:

 

  • Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
  • Experience scheduling work and diary management.
  • Experience of working within a Building Repairs and Maintenance environment (desirable).
  • Raise works orders, purchase orders and process invoice payments.
  • Excellent communication skills.
  • Strong IT skills using Microsoft packages or equivalent (e.g. G Suite).

 

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF.

NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD.

If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application.


Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:

  1. Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours.
  2. Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.
  3. Your availability to work either immediately, or at short notice.
  4. Please refer to the Role Requirements section above - your CV must address the requirements listed.

 

Other preferable/desirable details to include on your CV, if applicable:

  1. Any local authority/public sector experience
  2. Any relevant qualifications held or being studied for.

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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: Sunderland 2021 AGY 60
Temp Technical Support Officer / Administrative – Building
Client Category: Local Authority

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

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Job Ref: Sunderland 2021 AGY 60
Temp Technical Support Officer / Administrative – Building
Client Category: Local Authority

CV Tips

Your CV needs to be current with your most recent role. We won’t be able to submit it with any unexplained gaps in employment. It will save time and improve your chances of success if we can put your CV forward immediately without having to ask for revisions.

Your CV must cover the “Essential Requirements” of the role. Ideally you will address the “Essential Requirements” on each job description page directly, in a bullet point list. Please include any DBS details and other qualifications called for.

Your CV should clearly state that you are available to start work either immediately, or at short notice. In general, our clients are unable to work with notice periods of more than 1 week from the point at which a role is offered, 2 weeks at the very most.

We do not put forward covering letters, so please ensure that your CV in contains all relevant information being called for.

We recommend that you consider sending us a CV suitably tailored CV for each role that you apply for. Job board aggregator sites will generally store only one version of your CV, which can be a bit limiting, so this is to your advantage.

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