Temporary Team Support Officer/Administrator

Temporary Team Support Officer/Administrator 150 150 tcl-admin
Temporary Team Support Officer/Administrator
Oxford
Contract / Temporary

Oxfordshire 5215527

Posted: 22nd September 2022 13:23
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  • Pay Rate:

    £12.69 per hour PAYE

  • Hours per Week:

    37 Monday – Friday, normal working hours

  • This opening assignment is for 12 months

  • Oxford,

    OX4 3LX

What's involved with this role:

Temporary Team Support Officer/Administrator

Reference no:  Oxfordshire 5215527

Pay Rate: £12.69 per hour PAYE

Standard DBS disclosure is listed as a requirement for this role

The purpose of the role is to work co-operatively, as part of a team to provide efficient and effective business administrative support to directorate teams who may not work from one office. Proactively liaising with colleagues to provide constant and consistent services, streamline practices, provide cross-service cover and help prevent excessive workload peaks.

Key responsibilities:

  • Act as a first point of contact for the service, including enquiries which may be emotive, distressing and complex in nature; assessing the nature and urgency of the call and responding or referring to senior officers (e.g. Duty Officers, managers) as appropriate
  • Process and respond promptly to incoming communications (post, telephone, fax, email, face to face), accurate message taking, copying and distributing information as necessary
  • Look up information to answer complex queries, including requests for statistical information from internal and external customers. This could involve using the internet/intranet as well as internal systems.
  • Produce a range of documents including letters/emails and presentations to a good standard by the required deadline
  • Collect, process and input data into the County Council’s information management systems and databases (e.g. Liquid Logic, One, ContrOCC, SAP, ChildView) ensuring accuracy and security of data and compliance with statutory requirements
  • Use electronic and manual filing systems with due regard to security and confidentiality
  • Maintain diaries, appointment systems, scheduling and arranging meetings including managing bring forward systems daily.
  • Organise meetings and statutory events (e.g. Panels and Case Conferences), ensuring that appointments are realistically planned regarding timing and venue; venue, catering and resources are booked appropriately; and preparing materials to support the event.
  • Process financial tasks within the team including petty cash where appropriate, e-procurement, receipting of goods and receiving goods where necessary.
  • Investigate variations and carry out research to provide budgetary and statistical information using available systems.

 

“Role Requirements” – to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria:

 

Qualifications:

English Language and Mathematics GCSE Grade C or above, or equivalent, or comparable ability.

 

Experience:

  1. Minimum of 2 years recent experience in a similar role, or context and ideally within a public sector organisation.
  2. Front line service (visitor/telephone) experience.
  3. Experience of handling data and statistics.
  4. Proven ability to work effectively to deadlines.
  5. Information research and collation using the internet/web based systems.

 

Skills & Abilities:

  1. Ability to communicate effectively by telephone, in writing, by e-mail and in person.
  2. Methodical and organised approach to tasks, with an eye for detail.
  3. Ability to work calmly under pressure prioritising competing demands effectively.
  4. Ability to produce accurate summaries of meetings, events and conversations.
  5. Ability to attend work regularly and on time.
  6. ICT Skills: Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).

 

NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD.

If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application.

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF.


Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:

  1. Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours.
  2. Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.
  3. Your availability to work either immediately, or at short notice.
  4. Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
  5. Please refer to the Role Requirements section above - your CV must address the requirements listed.

 

Other preferable/desirable details to include on your CV, if applicable:

  1. Any local authority/public sector experience
  2. Any relevant qualifications held or being studied for.

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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: Oxfordshire 5215527
Temporary Team Support Officer/Administrator
Client Category: Local Authority

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

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Job Ref: Oxfordshire 5215527
Temporary Team Support Officer/Administrator
Client Category: Local Authority

CV Tips

Your CV needs to be current with your most recent role. We won’t be able to submit it with any unexplained gaps in employment. It will save time and improve your chances of success if we can put your CV forward immediately without having to ask for revisions.

Your CV must cover the “Essential Requirements” of the role. Ideally you will address the “Essential Requirements” on each job description page directly, in a bullet point list. Please include any DBS details and other qualifications called for.

Your CV should clearly state that you are available to start work either immediately, or at short notice. In general, our clients are unable to work with notice periods of more than 1 week from the point at which a role is offered, 2 weeks at the very most.

We do not put forward covering letters, so please ensure that your CV in contains all relevant information being called for.

We recommend that you consider sending us a CV suitably tailored CV for each role that you apply for. Job board aggregator sites will generally store only one version of your CV, which can be a bit limiting, so this is to your advantage.

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