Temp Support Officer / Admin Assistant – Property Services

Temp Support Officer / Admin Assistant – Property Services 150 150 tcl-admin
Temp Support Officer / Admin Assistant – Property Services
Contract / Temporary

Lewes & Eastbourne RQ592141

Posted: 25th May 2022 09:24
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  • Pay Rate:

    £9.50 per hour PAYE/National Minimum Wage applies

  • Hours per Week:

    37 Monday – Friday, normal working hours

  • This opening assignment is for 2 months

  • Eastbourne,

    BN21 4UG

What's involved with this role:

Temporary Support Officer / Admin Assistant – Property Services

Job Ref: Lewes & Eastbourne RQ592141

The Property Services Team requires an experienced administrator to carry out a range of admin duties involving electronic filing, Input of data, collating information, communicating with contractors, customers and other staff.

Key responsibilities:

  • Act as a point of contact for utility companies and firms undertaking service contracts for Gas, Lifts, Asbestos, Cleaning, Water Treatment, Electrical Testing, Asbestos Surveys, Fire Protection, Air source heat pumps, chimneys, Lightning protection, Man-safe systems and repairs, maintenance for all solar installations.
  • Assist with the no access procedures for gaining access to property for service contractors, when access requests have been ignored or, by obtaining evidence required for EHL/LDC lawyers to apply for court injunctions.
  • Investigate complaints and prepare a detailed report for the Compliance, Mechanical & Electrical Contracts Manager to issue a final response.
  • Collate company accident and incident data, analysing and compiling reports from the data to show trends.
  • Place instructions with in-house surveyors and occasionally our contractors to undertake inspections, surveys, and project management work.
  • Maintain Health and Safety records including equipment logs, the C.O.S.H.H. Register and the Health and Safety file.
  • Place orders for repairs with supply chain partners.
  • Manage the processes connected with raising, assessing, and monitoring purchase orders ensuring that invoices are accurate and paid on time.
  • Assist with collating and processing compliance certification including annual asbestos block inspections, Major works projects, large programmes of works and all other works.
  • A point of contact for works relating to solar panels, including removal for roof repairs, breakdown of equipment, bird nesting issues and complaints.
  • Assist with the coordination and submission of audit information including Air source heat pumps and Solar PV.


“Role Requirements” – to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria:


Experience & Skills:

  • Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
  • Experience engaging with customers by phone, email and in person.
  • Experience handling customer complaints.
  • Experience dealing with confidential records and information.
  • Basic awareness of health & safety in relation to property management.
  • Experience working with spreadsheets.
  • Strong IT skills and familiar with Word, Excel and Outlook.



  • Work experience within the building maintenance or property management sectors.
  • Working in a public service environment.
  • Use of property management databases.
  • Mail merges experience.
  • Working with suppliers like contractors and consultants.
  • Researching and gathering information relating to statutory compliance.
  • Writing reports.
  • Use of purchase order systems.


NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD.

If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application.

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:

  1. Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours.
  2. Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.
  3. Your availability to work either immediately, or at short notice.
  4. Please refer to the Role Requirements section above - your CV must address the requirements listed.


Other preferable/desirable details to include on your CV, if applicable:

  1. Any local authority/public sector experience
  2. Any relevant qualifications held or being studied for.


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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: Lewes & Eastbourne RQ592141
Temp Support Officer / Admin Assistant – Property Services
Client Category: Local Authority

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

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Job Ref: Lewes & Eastbourne RQ592141
Temp Support Officer / Admin Assistant – Property Services
Client Category: Local Authority

CV Tips

Your CV needs to be current with your most recent role. We won’t be able to submit it with any unexplained gaps in employment. It will save time and improve your chances of success if we can put your CV forward immediately without having to ask for revisions.

Your CV must cover the “Essential Requirements” of the role. Ideally you will address the “Essential Requirements” on each job description page directly, in a bullet point list. Please include any DBS details and other qualifications called for.

Your CV should clearly state that you are available to start work either immediately, or at short notice. In general, our clients are unable to work with notice periods of more than 1 week from the point at which a role is offered, 2 weeks at the very most.

We do not put forward covering letters, so please ensure that your CV in contains all relevant information being called for.

We recommend that you consider sending us a CV suitably tailored CV for each role that you apply for. Job board aggregator sites will generally store only one version of your CV, which can be a bit limiting, so this is to your advantage.

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