Temporary Resident Safety Access Officer – Property Services

Temporary Resident Safety Access Officer – Property Services 150 150 tcl-admin
Temporary Resident Safety Access Officer – Property Services
Contract / Temporary

K&C 5208458

Posted: 17th June 2022 05:47
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  • Pay Rate:

    Up to £16.60 per hour PAYE, depending on experience

  • Hours per Week:

    36 Monday – Friday, normal working hours

  • This opening assignment is for 5 months

  • KENSINGTON, London,

    W8 7NX

What's involved with this role:

Full Job Title: Temporary Resident Safety Access Officer – Property Services

Reference no: K&C 5208458

To lead on contacting residents, completing tenancy checks and home visits to tenants of council owned properties to ensure that the Councils Health and safety obligations are met.

To capture up to date information for assisting with access into properties for health and safety checks.

To develop a working relationship with relevant teams and services in order to facilitate meaningful referrals that support our tenants.

To ensure that council policies, performance standards and customer satisfaction requirements are met.

Specifics include:

  • To be responsible for assisting with gaining access into property referrals within the Resident Safety Team for health and safety checks, carrying out visits to Council tenants of RBKC
  • To refer concerns of safeguarding to the Neighbourhood Co ordinator and to relevant support services.
  • To work with support services to assist with gaining access to properties for Health and safety checks to be carried out.
  • To provide general advice and support to residents whilst carrying out Home visits or refer to the relevant team when appropriate.
  • To ensure that access enforcement such as Environmental Protection Act and Right of Access Injunction is acted upon swiftly to ensure the councils health and safety obligations are met.
  • To attend Court as RBKC Authorised Delegated Officer to provide witness statement. (As required)
  • To attend forced entry action to execute Right of Entry warrant. Liaising with Neighbourhood Management, gas contractors, locksmith, police, social services and stakeholders.


Specific Role Requirements” – to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria:

  1. Experience:
    1. Previous experience of conducting housing audits from either working as a housing officer/resident liaison officer within a social housing, or within a block management/accommodation role is essential
    2. Experience of working in a service area relevant to the role
    3. Proven experience of working with the public and experience of providing effective customer service
    4. Previous experience of working with range of IT software
  2. Skills & Abilities:
    1. Good communication skills with the ability to communicate effectively with a range of people verbally and in writing
    2. Effective planning and organisational skills with the ability to multi-task
    3. Ability to work as part of a team as well as independently
    4. Ability to work well with people at all levels
    5. Problem Solving
    6. Customer focus
  3. ICT Skills: Strong IT skills including Microsoft packages or equivalent (e.g. G Suite)


NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD.

If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application.

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other Essential Requirements” – Please check to ensure that your CV addresses the following items:

  1. Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours.
  2. Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.
  3. Your availability to work either immediately, or at short notice.
  4. *** Qualification details and any other experience/skills relevant to the job role to help support your application (and help us to help you!) – please give full details within your CV document.
  5. Please refer to the Role Requirements section above – your CV must address the requirements listed

Other preferable/desirable details to include on your CV, if applicable:

  1. Any local authority/public sector experience
  2. Any relevant qualifications held or being studied for


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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: K&C 5208458
Temporary Resident Safety Access Officer – Property Services
Client Category: Local Authority

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

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Job Ref: K&C 5208458
Temporary Resident Safety Access Officer – Property Services
Client Category: Local Authority

CV Tips

Your CV needs to be current with your most recent role. We won’t be able to submit it with any unexplained gaps in employment. It will save time and improve your chances of success if we can put your CV forward immediately without having to ask for revisions.

Your CV must cover the “Essential Requirements” of the role. Ideally you will address the “Essential Requirements” on each job description page directly, in a bullet point list. Please include any DBS details and other qualifications called for.

Your CV should clearly state that you are available to start work either immediately, or at short notice. In general, our clients are unable to work with notice periods of more than 1 week from the point at which a role is offered, 2 weeks at the very most.

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