Temporary Passenger Attendant

Temporary Passenger Attendant 150 150 tcl-admin
Temporary Passenger Attendant
Contract / Temporary

Lewisham 0006 1394 / 1

Posted: 7th June 2022 14:27
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  • Pay Rate:

    £12.98 per hour PAYE

  • Hours per Week:

    20 Monday – Friday, normal working hours

  • This opening assignment is for 3 months


    SE13 7EZ

What's involved with this role:

Temporary Passenger Attendant 

Job Ref: 0006 1394 / 1 

To undertake all duties allied to the safety and wellbeing of the customers in our care, using the ancillary equipment to meet the customer specification for Passenger Services, within cost and legal compliance   

Key Responsibilities: 


  • To act as an attendant to customers on Passenger Services passenger carrying vehicles 
  • Assist in determining the appropriate safety criteria which meets each individuals’ needs within the contract specification and costings. 
  • To collect and drop-off customers within the scope of the contract specification, either within or outside the borough 
  • To assist the driver in ensuring that the vehicle(s) is valeted and carries appropriate equipment (e.g. fire extinguisher, first aid kit, hygiene packs, safety hammer etc) and meets at least the minimum legal requirement for vehicle condition. 
  • To ensure all wheelchairs and passengers are properly secured, all seat belts where practicable are being used and that all safety devices are in use. To operate Tail-Lift or ancillary equipment.  To assist customers in embarking or disembarking the vehicle and ensuring that they are not left in other than a safe and appropriate place of shelter as defined by the contract specification.  To seek advice from the Passenger Services office team if a place of safety cannot be accessed. 
  • To notify a relevant Manager promptly and as soon as possible of all adverse events i.e. accidents, incidents, verbal or physical abuse, related to their normal work activities and complete all appropriate paperwork immediately on return to base. 
  • Assist in the well being of customers whilst in the care of Passenger Services.  To report immediately, and in any event on return to base, in writing, for possible further action, any concerns which drivers have, which may be triggered by unusual events, behaviour or physical appearance of customers. 
  • To assist the driver in the transportation of passengers within timescales and costs as specified in the contract agreement.  (No deviation from the work specification is permitted without authorization from Passenger Services managers.) 
  • To ensure that appropriate records/registers are maintained for customers travelling on the vehicle as required by the contract specification.  Convey messages (e.g. from school to home), or the safe keeping of dinner monies and/or medication as required and to ensure that any property left on the vehicle is dealt with in accordance with the management system for lost property.   
  • To take part in appropriate training and service development as and when required, and to maintain legal or contractual compliance in line with changes to contract specification 

“Role Requirements” – to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria: 

  • Basic literacy and numeracy skills 
  • Ability to work with people with special needs and to determine the appropriate safety criteria to meet an individuals needs i.e. wheelchair/passenger restraint etc 
  • Ability to be supportive to customers accessing services from Passenger Services 
  • Willingness to undertake training when necessary 


NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD. 

If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application. 

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other “Essential Requirements” – Please check to ensure that your CV addresses the following items: 

  1. Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours. 
  2. Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this. 
  3. Your availability to work either immediately, or at short notice. 
  4. Please refer to the Role Requirements section above - your CV must address the requirements listed. 


Other preferable/desirable details to include on your CV, if applicable: 

  1. Any local authority/public sector experience 
  2. Any relevant qualifications held or being studied for. 


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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: Lewisham 0006 1394 / 1
Temporary Passenger Attendant
Client Category: Local Authority

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

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Job Ref: Lewisham 0006 1394 / 1
Temporary Passenger Attendant
Client Category: Local Authority

CV Tips

Your CV needs to be current with your most recent role. We won’t be able to submit it with any unexplained gaps in employment. It will save time and improve your chances of success if we can put your CV forward immediately without having to ask for revisions.

Your CV must cover the “Essential Requirements” of the role. Ideally you will address the “Essential Requirements” on each job description page directly, in a bullet point list. Please include any DBS details and other qualifications called for.

Your CV should clearly state that you are available to start work either immediately, or at short notice. In general, our clients are unable to work with notice periods of more than 1 week from the point at which a role is offered, 2 weeks at the very most.

We do not put forward covering letters, so please ensure that your CV in contains all relevant information being called for.

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