Temporary Notice Processing Officer

Temporary Notice Processing Officer 150 150 tcl-admin
Temporary Notice Processing Officer
Contract / Temporary

Brent 5207776

Posted: 20th June 2022 14:55
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  • Pay Rate:

    £12.47 per day PAYE

  • Hours per Week:

    36, Monday – Friday, normal working hours

  • This assignment is for 3 months until further notice

  • Wembley,

    HA9 0FJ

What's involved with this role:

Temporary Notice Processing Officer

Reference no: Brent 5207776

A Notice Processing Officer is required to assist the Notice Processing Manager in ensuring parking administration is carried out efficiently and effectively with prescribed timescales and service level agreements.

Key responsibilities:

  • Providing advice and information on parking legislation. Provide advice and information to a wide range of customers, face by phone in respect of parking legislation, related regulations, and council policies.
  • Maintaining filing systems and stock control for services provided.
  • Receive information and data in relation to parking and complete statistical records and spreadsheets, manual and electronic as directed.
  • Draft correspondence for the department as necessary providing advice and information on parking legislation.
  • Receive, assess entitlement to, and notify results of application for permits and vouchers.
  • Receive, assess, and notify the results of applications for dispensations, suspensions, permits, vouchers and badges.
  • Receive, issue receipts, and carry out daily bank reconciliations for payments made in person and by post for: Permits, visitor vouchers, penalty notices etc.
  • Use the in-house and other computer applications to update records as necessary.
  • Receive, sort, and distribute post for the Back-Office. Enter correspondence and telephone enquires onto the in-house computer systems and distribute as appropriate.
  • Work with colleagues in implementing special projects: for example, new controlled Parking Zones.
  • Consult with other departments, local authorities, police, DVLA, London Councils and other bodies on matters related to the area of responsibility.


“Role Requirements” – to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria:

Experience, Skills, Knowledge / Technical skills:

  • Parking Notice Processing qualification – City and Guilds.
  • Experience of working on internal systems (e.g., Taranto) effectively.
  • Experience in customer facing role.
  • Experience in delivering upon Key Performance Indicators & SLA’s (i.e., workloads and turnaround times).
  • Knowledge of Parking Legislation (TMA, RTRA).
  • Good knowledge of MS Outlook, Word, Excel & PowerPoint.
  • Good telephone skills.
  • Ability to read, interpret and respond to written correspondence.


NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD.

If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application.

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:

  1. Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours.
  2. Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.
  3. Your availability to work either immediately, or at short notice.
  4. Please refer to the Role Requirements section above - your CV must address the requirements listed.


Other preferable/desirable details to include on your CV, if applicable:

  1. Any local authority/public sector experience
  2. Any relevant qualifications held or being studied for.


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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: Brent 5207776
Temporary Notice Processing Officer
Client Category: Local Authority

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

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Job Ref: Brent 5207776
Temporary Notice Processing Officer
Client Category: Local Authority

CV Tips

Your CV needs to be current with your most recent role. We won’t be able to submit it with any unexplained gaps in employment. It will save time and improve your chances of success if we can put your CV forward immediately without having to ask for revisions.

Your CV must cover the “Essential Requirements” of the role. Ideally you will address the “Essential Requirements” on each job description page directly, in a bullet point list. Please include any DBS details and other qualifications called for.

Your CV should clearly state that you are available to start work either immediately, or at short notice. In general, our clients are unable to work with notice periods of more than 1 week from the point at which a role is offered, 2 weeks at the very most.

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