Temp Library Services Assistant/Admin – Cultural Services

Temp Library Services Assistant/Admin – Cultural Services 150 150 tcl-admin
Temp Library Services Assistant/Admin - Cultural Services
Contract / Temporary

Brent 5211994

Posted: 1st August 2022 08:08
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  • Pay Rate:

    £12.47 per hour PAYE

  • Hours per Week:

    36 Monday – Friday, normal working hours

  • This opening assignment is for 2 months


    NW10 2SF

What's involved with this role:

Full Job Title: Temporary Library Services

Reference no: Brent 5211994

Basic DBS disclosure required

To provide friendly, helpful and inclusive library services to customers.

To maintain the library in a safe and attractive manner, ensuring smooth running of services and accessibility by customers and staff.

To assist Customer Service Officers and Development Officers in the day-to-day delivery of services, events and stock work

To respond to customer queries in person, by phone and in writing to a professional standard.

Specifics include:

  • Assisting customers in person, via email and on the telephone, providing an efficient and friendly service, referring customers to other staff or other sources of information as appropriate.
  • Effectively promoting the library services and encouraging use
  • Ensuring effective issue and return of library stock and, where possible, assisting customers in the use of self-service machines.
  • Daily cash handling, including the use of tills.
  • Assisting new customers in joining the library.
  • Undertaking stock work including processing new books, collection management reports, shelf tidying and displays


Specific Role Requirements” – to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria:

  1. Experience:
    1. Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation
    2. Previous library services experience – desirable
    3. Experience of working in a front line Customer Service Environment
    4. Can demonstrate a knowledge of assisting in organizing, promoting and delivering events
    5. Experience of cash handling
  2. Specific Skills required for this Role:
    1. Ability to understand varied filing systems e.g. Alpha-numerical, and shelve books in order
    2. Ability to promote library services with the public verbally and through displays and promotional material
    3. Able to respond to Customer enquiries both face to face, online and via telephone
    4. Able to deliver events and activities including children’s storytimes, IT classes and class visits
  3. Able to work with volunteers, deliver basic site inductions and supervise the completion of day to day t
  4. ICT Skills: Strong IT skills including Microsoft packages or equivalent (e.g. G Suite)


NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD.

If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application.

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other Essential Requirements” – Please check to ensure that your CV addresses the following items:

  1. Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours.
  2. Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.
  3. Your availability to work either immediately, or at short notice.
  4. *** Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
  5. *** Other Work-Related Requirements:
  6. Able to work unsocial hours including evenings and weekends.
  7. Able to work at any service point in the culture service
  8. Please refer to the Role Requirements section above – your CV must address the requirements listed

Other preferable/desirable details to include on your CV, if applicable:

  1. Any local authority/public sector experience
  2. Any relevant qualifications held or being studied for


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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: Brent 5211994
Temp Library Services Assistant/Admin - Cultural Services
Client Category: Local Authority

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

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Job Ref: Brent 5211994
Temp Library Services Assistant/Admin - Cultural Services
Client Category: Local Authority

CV Tips

Your CV needs to be current with your most recent role. We won’t be able to submit it with any unexplained gaps in employment. It will save time and improve your chances of success if we can put your CV forward immediately without having to ask for revisions.

Your CV must cover the “Essential Requirements” of the role. Ideally you will address the “Essential Requirements” on each job description page directly, in a bullet point list. Please include any DBS details and other qualifications called for.

Your CV should clearly state that you are available to start work either immediately, or at short notice. In general, our clients are unable to work with notice periods of more than 1 week from the point at which a role is offered, 2 weeks at the very most.

We do not put forward covering letters, so please ensure that your CV in contains all relevant information being called for.

We recommend that you consider sending us a CV suitably tailored CV for each role that you apply for. Job board aggregator sites will generally store only one version of your CV, which can be a bit limiting, so this is to your advantage.

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