Interim Housing Enforcement Officer

Interim Housing Enforcement Officer 150 150 tcl-admin
Interim Housing Enforcement Officer
Interim Position

WNC 8789 24/06/22

Posted: 22nd June 2022 16:00
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  • Pay Rate:

    Up to £33.30 per hour PAYE depending on experience TBC

  • Hours per Week:

    37 Monday – Friday, normal working hours

  • This opening assignment is for 3 months

  • Northampton,

    NN1 1DE

What's involved with this role:

Temporary Housing Enforcement Officer

Reference no:  WNC  8789 24/06/22

Office based

A DBS disclosure is listed as a requirement for this role; however the level of disclosure has not been specified by the client.

Note: the pay rate is provisional only and the ad will be amended with the confirmed rate, once received.

The purpose of the role is to provide an efficient, high quality advice, information and enforcement service for houses in multiple occupation (HMOs) in order to ensure that all HMOs are well managed, safe and habitable and that all licensable HMOs are licensed.

Key responsibilities:

  • Develop and maintain close working relations with a wide range of other services and organisations in order to facilitate the flow of information, encourage joint working and co-operation, achieve the prompt resolution of complex problems and ensure that, even when an input is required from a number of teams, service delivery is always well co-ordinated and the service user is kept fully informed of developments.
  • Actively encourage members of the public and other stakeholders to provide the Housing Enforcement Team with information about the way in which properties are being managed, used or maintained, in order to help the Council to identify, investigate and prosecute offences under the Housing Act 2004 and other legislation.
  • Work collaboratively and proactively with the Tenancy Relations Officer and the Housing Options and Advice Team to ensure the delivery of efficient, joined-up services that tackle harassment and unlawful eviction, prevent homelessness, deal effectively with disrepair and improve the management and standard of private rented housing.
  • Arrange, negotiate and secure appropriate access to land and premises – obtaining warrants of entry when needed – in order to gather intelligence and determine what action the Council will take in relation to the investigation and prosecution of offences.
  • Undertake a range of activities (including property inspections, HHSRS assessments, the drafting of schedules of work and the preparation and serving of notices, interviewing people under caution, executing warrants of entry and carrying out works in default) and prepare cases for prosecution or the imposition of civil penalties.
  • Work collaboratively with the Housing Enforcement Manager to ensure that all notices are written, served and enforced in a correct and timely manner, and the process for carrying out works in default operates in a way that ensures the nuisance and disrepair are properly addressed and the Council is able to recover the full cost of the works.
  • Respond promptly, within agreed timescales, to complaints about serious disrepair and housing-related nuisance in the private sector and, through investigation, evaluate risks and hazards and determine the nature, cause, urgency and remedy of the problems.
  • Ensure that an accurate record is kept of all inspections, telephone calls, interviews and follow-up, and that regular checks are made to ensure the integrity of data in order to assist monitoring, decision-making and case management.
  • Make effective use of advice, risk based interventions and enforcement action to improve housing conditions, eliminate health and safety hazards and ensure that homes in the private sector (including houses in multiple occupation) are safe and habitable.
  • Ensure that all service requests are dealt with appropriately in accordance with the Council’s policies, procedures and service standards, and that all follow-up action is closely monitored and progressed in an appropriate and timely manner.
  • Work proactively with Planning, Revenues & Benefits, Housing Options & Advice, the Anti Social Behaviour Team, Trading Standards, the Police, Immigration, the Northamptonshire Fire & Rescue Service and other services to identify and target those HMOs that should be licenced but are not, and those non-licensable HMOs that need an urgent inspection because it is suspected that they are severely overcrowded, in a very poor state of repair and/or pose a very high risk to the occupants and their visitors.
  • Work collaboratively with the owners and managers of licensable HMOs to ensure that their properties are licensed, well managed, maintained in a good condition, meet the amenity standards and comply with the HMO Management Regulations.
  • Contribute to the development, implementation and co-ordination of new working practices and initiatives that tackle overcrowding, reduce the number of licensable HMOs operating without a licence and improve private sector housing conditions.
  • Meet regularly with the Housing Enforcement Manager to review casework, in order to ensure a consistently high standard of work and customer care, an equitable distribution of the workload, and the effective monitoring of performance and outputs.


“Role Requirements” – to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria:



  1. Qualified Housing Enforcement Officer, with a relevant Degree.


Knowledge & Experience:

  1. Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
  2. In-depth knowledge of the Housing Acts, the Housing Health & Safety Rating System and local authorities’ regulatory and enforcement powers in relation to HMOs and private sector housing conditions, and their practical application.
  3. Detailed knowledge of the regulatory framework relating to HMO licensing .
  4. Good understanding of the cause and remedy of defects in relation to drainage and other public health and housing defects.
  5. Knowledge and understanding of information technology and systems, and their application to improve service delivery.
  6. Experience of working in a team responsible for the enforcement of standards in private sector housing, and using risk based inspection programmes.
  7. Experience of using environmental health and housing legislation to enforce and raise standards in HMOs and private sector housing.
  8. Proven experience of developing and sustaining effective working relationships, and working successfully in partnership with other services and organisations.
  9. Knowledge and understanding of information technology and systems, and their application to improve service delivery.


Skills & Abilities:

  1. Excellent interpersonal skills and the ability to communicate clearly and effectively with a variety of audiences, including Members, Senior Officers, landlords and letting agents, members of the public and the Council’s partners.
  2. Effective team player with a proven ability to develop positive relationships with colleagues, managers and other services and organisations.
  3. Excellent negotiating and advocacy skills, and the drive and commitment to achieve positive outcomes for residents and service users.
  4. Adept problem-solver with excellent analytical, creative and innovative skills .
  5. Ability to work well under pressure and to make clear, consistent decisions.
  6. Ability to work on own initiative, prioritise work and meet tight deadlines.
  7. Ability to look critically at existing practices, evaluate options and recommend better ways of doing things.
  8. Ability to interpret and explain complex legislation and guidance
  9. Ability to analyse, manage and interpret information and data, and to use it to inform decision making and improve services.
  10. ICT Skills: Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).


NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD.

If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application.

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:

  1. Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours.
  2. Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.
  3. Your availability to work either immediately, or at short notice.
  4. Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
  5. Please refer to the Role Requirements section above - your CV must address the requirements listed.


Other preferable/desirable details to include on your CV, if applicable:

  1. Any local authority/public sector experience
  2. Any relevant qualifications held or being studied for.


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Job Ref: WNC 8789 24/06/22
Interim Housing Enforcement Officer
Client Category: Local Authority

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

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Job Ref: WNC 8789 24/06/22
Interim Housing Enforcement Officer
Client Category: Local Authority

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