Temporary Housing Co-ordinator

Temporary Housing Co-ordinator 150 150 tcl-admin
Temporary Housing Co-ordinator
WALTHAMSTOW
Contract / Temporary

Walthamstow RQ613344

Posted: 22nd June 2022 14:43
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  • Pay Rate:

    £16.29 per hour PAYE

  • Hours per Week:

    36 Monday – Friday, normal working hours

  • This opening assignment is for 3 months

  • WALTHAMSTOW,

    E17 4GG

What's involved with this role:

Temporary Housing Co-ordinator 

Job Ref: RQ613344 

 

A DBS disclosure is listed as a requirement for this role; however the level of disclosure has not been specified by the client. 

As a Housing Coordinator, you will lead on ensuring Housing services are ready to take on the management of new build properties once they complete. You will be expected to work independently, forging links with multiple service areas to ensure the right people are aware of the new properties and that they have completed any required actions. You will also work on existing procedures to ensure they are up to date   

Key Responsibilities: 

 

  • To deliver a responsive customer focused housing management service to residents and prospective residents. 
  • Communicate effectively with internal and / or external customers 
  • Registering cases for Anti-social behaviour on the electronic case management system 
  • Maintain information systems which support the specialist area. Contribute to the development of these systems 
  • Produce documents, reports, correspondence where necessary for the relevant specialist area using standard formats and software  
  • Processing void properties within target– creating and ending tenancies and preparing tenancy packs   
  • Raising purchase orders, goods receipts and arranging payment of invoices 
  • Assisting the Rents Team with vital admin such as setting up direct debits, bacs payments – transmitting, setting up/creating current/mutual exchange accounts and setting up contents insurance  
  • To increase resident satisfaction and ensure services are delivered in an efficient and cost effective manner. 
  • To prepare responses to correspondence, member enquiries, informal and formal complaints positively in partnership with other staff. To identify any improvements to systems that can be learnt from complaints and recommend appropriate action to the Housing Services Manager. 

“Role Requirements” – to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria: 

  • Numeracy and literacy qualification e.g. GCSE English and Maths or equivalent 
  • Proven administrative experience within a housing environment 
  • High level of IT skills working with a data base and software applications to produce letters and reports effectively, including Microsoft Office, Word, Excel, PowerPoint and Access 
  • Ability to manage personal workload in a challenging environment 
  • Good time management, demonstrating ability to prioritise and organise appropriately in order to meet targets 

 

NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD. 

If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application. 


Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other “Essential Requirements” – Please check to ensure that your CV addresses the following items: 

  1. Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours. 
  2. Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this. 
  3. Your availability to work either immediately, or at short notice. 
  4. Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service. 
  5. Please refer to the Role Requirements section above - your CV must address the requirements listed. 

 

Other preferable/desirable details to include on your CV, if applicable: 

  1. Any local authority/public sector experience 
  2. Any relevant qualifications held or being studied for. 

ALD 

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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: Walthamstow RQ613344
Temporary Housing Co-ordinator
Client Category: Local Authority

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

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Job Ref: Walthamstow RQ613344
Temporary Housing Co-ordinator
Client Category: Local Authority

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