- Pay Rate:
£12.42 per hour PAYE
- Hours per Week:
35-37 Monday – Friday, normal working hours
This opening assignment is for 3 months
- Luton,
LU1 2BQ
Temporary Housing Benefit & Council Tax Reduction Officer / Admin
Job Ref: LCC 999581
A Housing Benefit and Council Tax Reduction Officer is required to undertake economic administration, determination and payment of all financial assessments for the Council in accordance with legislation, local policies, strategies and good practice.
Key responsibilities:
- Process all types of financial assessment applications and change in circumstances, in line with the with procedures and decisions on the recovery of over payments.
- Undertake housing benefit and council tax reduction claims.
- Ensure accurate input of financial information onto integrated computer systems.
“Role Requirements” – to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria:
- Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
- Demonstrate knowledge welfare benefits, local taxation, council tax and housing benefit.
- Experience of customer and public contact, demonstrating excellent communication, negotiation and interpersonal skills across a range of media.
- Strong numeracy skills.
- Ability to effectively manage and prioritise workload in a pressurised, target driven organisation, demonstrated by experience of a performance management regime.
- Experience in using PC based software applications, demonstrated by an ability to use word processing to compile letters, and spreadsheets to review data.
NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD.
If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:
- Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours.
- Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.
- Your availability to work either immediately, or at short notice.
- Please refer to the Role Requirements section above - your CV must address the requirements listed.
Other preferable/desirable details to include on your CV, if applicable:
- Any local authority/public sector experience
- Any relevant qualifications held or being studied for.
VW
CV Tips
Your CV needs to be current with your most recent role. We won’t be able to submit it with any unexplained gaps in employment. It will save time and improve your chances of success if we can put your CV forward immediately without having to ask for revisions.
Your CV must cover the “Essential Requirements” of the role. Ideally you will address the “Essential Requirements” on each job description page directly, in a bullet point list. Please include any DBS details and other qualifications called for.
Your CV should clearly state that you are available to start work either immediately, or at short notice. In general, our clients are unable to work with notice periods of more than 1 week from the point at which a role is offered, 2 weeks at the very most.
We do not put forward covering letters, so please ensure that your CV in contains all relevant information being called for.
We recommend that you consider sending us a CV suitably tailored CV for each role that you apply for. Job board aggregator sites will generally store only one version of your CV, which can be a bit limiting, so this is to your advantage.