- Pay Rate:
£16.75 per hour PAYE
- Hours per Week:
36 Monday – Friday, normal working hours
This opening assignment is for 1 month
- CAMDEN, LONDON,
Temporary Homelessness Prevention Adviser x2
Job Ref: Camden RQ621761
Enhanced DBS disclosure required
To provide tailored advice to customers approaching the Housing Options and Advice Service on a range of options and opportunities including housing, training & employment, wellbeing, welfare benefits and debt
- To provide tailored advice on housing options, training & employment, wellbeing & welfare benefits/money management to customers threatened with homelessness or who are living in private rent accommodation or other settled non social housing.
- To respond effectively to, prevent homelessness through advice, negotiation, mediation or conciliation, or by securing immediate access to alternative accommodation and generally promoting a housing options approach to service delivery to a full range of customers.
- To be responsible for managing a caseload, maintaining accurate, detailed casework records, identifying priorities and meeting individual and service performance targets.
- To maintain and develop extensive and specialist knowledge of housing options, homelessness law and practice and related fields including housing benefit and welfare rights.
- To deliver advice from drop in service and to attend advice and options surgeries and outreach sessions as required, and to visit people at home who are threatened with homelessness as necessary.
- To liaise proactively with the Private Sector Initiatives Team to match customers to available housing opportunities, and to plan the development and delivery of a range of housing options that meet customer need and where required to actively procure properties for tenants and clients in housing need to prevent homelessness.
- To keep abreast of all housing legislation and local and national policy and practice relating to private sector occupation, homelessness prevention and housing options, reporting on trends and new initiatives and making recommendations for change to policy and/or practice.
- To ensure the effective referral of all customers to partner service providers including to the Homelessness Assessment and Support Teams where homelessness cannot be prevented and the household wishes to pursue an application under Part VII, Homelessness Act 1996 (as amended) and to make recommendations regarding the award of additional preference points under the allocations scheme.
- To assist households with a Part VI self assessment application and to help those customers or who need support to bid for permanent Council or Housing Association properties, referring them where appropriate to the Transitional Registration Team or the Permanent Allocations Team.
- To prepare information materials and consultation or response documents to support case work and policy work, including the preparation for presentation of court documents, tribunal submissions and other detailed legal case work and to represent customers as appropriate
“Role Requirements” – to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria:
- Good knowledge of homelessness prevention and the public and private sector options available to people in housing need
- Good knowledge the issues affecting homeless or households threatened with homelessness and the range of policy initiatives to address these
- Experience of working in a service within a pressurised and high profile environment providing a quality service
- Experience of working in an advice setting
- Excellent interpersonal written and verbal communication skills
- Ability to provide first-rate customer care and achieve customer satisfaction and ensure that good value outcomes are achieved
- Ability and willingness to undertake home visits and site inspections if required
NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD.
If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:
- Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours.
- Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.
- Your availability to work either immediately, or at short notice.
- Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
- Please refer to the Role Requirements section above - your CV must address the requirements listed.
Other preferable/desirable details to include on your CV, if applicable:
- Any local authority/public sector experience
- Any relevant qualifications held or being studied for.
Email Job Reminder
If you do not have a CV available right now please use this form to send yourself a reminder. When your CV is available, simply click the link in the email or alternatively reply to that email with your attached your CV.
Temporary Homelessness Prevention Adviser x2 (re-opened)
Your CV needs to be current with your most recent role. We won’t be able to submit it with any unexplained gaps in employment. It will save time and improve your chances of success if we can put your CV forward immediately without having to ask for revisions.
Your CV must cover the “Essential Requirements” of the role. Ideally you will address the “Essential Requirements” on each job description page directly, in a bullet point list. Please include any DBS details and other qualifications called for.
Your CV should clearly state that you are available to start work either immediately, or at short notice. In general, our clients are unable to work with notice periods of more than 1 week from the point at which a role is offered, 2 weeks at the very most.
We do not put forward covering letters, so please ensure that your CV in contains all relevant information being called for.
We recommend that you consider sending us a CV suitably tailored CV for each role that you apply for. Job board aggregator sites will generally store only one version of your CV, which can be a bit limiting, so this is to your advantage.