Temporary Case Co-ordinator / Admin – Ukraine Response

Temporary Case Co-ordinator / Admin – Ukraine Response 150 150 tcl-admin
Temporary Case Co-ordinator / Admin - Ukraine Response
Contract / Temporary

Cardiff RQ610675

Posted: 21st June 2022 11:16
Apply Related Jobs
  • Pay Rate:

    £13.44 per hour PAYE

  • Hours per Week:

    35-37 Monday – Friday, normal working hours

  • This opening assignment is for 2-3 months.

  • Cardiff,

    CF10 4UW

What's involved with this role:

Temporary Case Co-ordinator-Ukraine Response

Reference no: Cardiff RQ610675

Enhanced disclosure required

To operate out of two hotels in the Cardiff area that have been booked to provide accommodation to individuals and families arriving in the city. This role will be based on site to respond to any issues that the clients may have. To work in office hours with the flexibility to start early or stay later if required.

We are looking for people with experience of supporting people, any experience of supporting refugees and Asylum cases would be an advantage.

Key responsibilities:

  • Coordinate referrals
  • Work with hotel to ensure sufficient accommodation is appropriate (right amount of beds in rooms etc)
  • Greet the clients and book in and out.
  • Ensure clients have access to foods and other essentials
  • Be a point of contact for all services involved
  • Register with health services
  • Register with schools
  • Support with benefit claims along site money advice
  • Apply for visa extensions
  • Any other duties as required

“Specific Role Requirements” – to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria:

Experience & Knowledge / Technical skills

  • Previous experience of supporting people, of supporting refugees and Asylum cases
  • Previous experience in drafting correspondence to a range of different audiences
  • Awareness of, and sensitivity to, the needs of vulnerable children and their families

Skills & Abilities

  • Strong organisational skills
  • Excellent communication skills including the ability to deal with people in a sensitive and appropriate manner.
  • Ability to understand and retain information about children’s cases including social work interventions and the roles of different agencies in meeting children’s needs.
  • Ability to analyse and evaluate performance information and present reports on key indicators
  • Ability to write clear and concise reports, including summarising information about children and families and drafting letters to members of the public and other agencies.
  • Computer literacy and the ability to produce good quality data in a variety of formats.
  • Ability to work with word processing packages at a speed commensurate with the responsibilities of the role

 NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD.

If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application.

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:

  1. Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours.
  2. Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.
  3. Your availability to work either immediately, or at short notice.
  4. Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service
  5. Please refer to the Role Requirements section above - your CV must address the requirements listed.

Other preferable/desirable details to include on your CV, if applicable:

  1. Any local authority/public sector experience
  2. Any relevant qualifications held or being studied for.


Give yourself the best chance of success - View our CV Tip

Submit Your Application

Thank you for your interested in this job. Please use the form below to apply.

Please note we do not accept applications without a CV.
If you do not have a CV available right now, please click the "No CV?" button above and we will email you a reminder to add your CV to, when you can.

Drop files here browse files ...
If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: Cardiff RQ610675
Temporary Case Co-ordinator / Admin - Ukraine Response
Client Category: Local Authority

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

Email Job Reminder

If you do not have a CV available right now please use this form to send yourself a reminder. When your CV is available, simply click the link in the email or alternatively reply to that email with your attached your CV.

Job Ref: Cardiff RQ610675
Temporary Case Co-ordinator / Admin - Ukraine Response
Client Category: Local Authority

CV Tips

Your CV needs to be current with your most recent role. We won’t be able to submit it with any unexplained gaps in employment. It will save time and improve your chances of success if we can put your CV forward immediately without having to ask for revisions.

Your CV must cover the “Essential Requirements” of the role. Ideally you will address the “Essential Requirements” on each job description page directly, in a bullet point list. Please include any DBS details and other qualifications called for.

Your CV should clearly state that you are available to start work either immediately, or at short notice. In general, our clients are unable to work with notice periods of more than 1 week from the point at which a role is offered, 2 weeks at the very most.

We do not put forward covering letters, so please ensure that your CV in contains all relevant information being called for.

We recommend that you consider sending us a CV suitably tailored CV for each role that you apply for. Job board aggregator sites will generally store only one version of your CV, which can be a bit limiting, so this is to your advantage.

    Are you sure you want to delete this file?