Temporary Business Support Officer (Admin & Clerical)

Reference no: Havering RQ786249

Pay Rate: £14.34 per hour PAYE

Enhanced DBS required for this role

A Business Support Officer is needed to contribute to the development of the Business Support Team ‘service offer’, helping to professionalise and future-proof administrative and support services by participating in task-finish working groups.

Key responsibilities:

• Provide high quality, consistent, efficient, and effective support services within agreed (and often stretched) timescales.
• Prioritise workload in the face of competing demands and a pressurised working environment, often supporting multiple front-line teams and projects.
• Maintain, update and quality assure various IT systems and records, ensuring consistency, accuracy, and quality of data.
• Providing bespoke analysis reports often drawing upon a complex dataset.
• Provide high quality self-directed administrative support, checking own work and proactively looking to raise standards and improve consistency across the team.
• Provide high quality specialist support such as minute-taking to allocated meetings/Panels, ensuring that they operate in accordance with all legal and internally agreed standards and procedures.
• Be the nominated ‘subject matter expert’ lead for at least two appropriate corporate functions such as HR, Finance, IT, Complaints etc.

“Role Requirements” – to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria:

Experience:

• Experience of dealing with correspondence for the team or service in a timely, consistent, and professional manner.
• Experience of interpreting, analysing, and dealing with sensitive information and data.
• Excellent experience of at least two of the following functions: HR, Finance, IT, Data Analysis, Quality Assurance, Research, Project Management and Commissioning.
• Experience of working in a complex project management environment.
• Experience of working to tight deadlines in a fast paced, results-focused environment without compromising accuracy.
• Excellent experience of administration and organisation of meetings, including writing formal minutes.
• Experience of financial management processes including paying and reconciling invoices, and creating, updating, and reconciling spreadsheets.

Skills/Technical skills/Knowledge:

• Excellent working knowledge of Microsoft Office software suite and other IT applications.
• Ability to deliver in a fast paced, complex project management and matrix management environment (where work is allocated by multiple task managers).
• Ability to work effectively as part of a team.
• Able to communicate effectively with internal and external agencies by phone, email, letters, and face to face.
• Desirable to have subject matter expertise and knowledge of areas within the Service Area such as LAC, CP, MASH.

NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD.

If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application.

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF.

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.