Temporary Business Support Administrator 

Temporary Business Support Administrator  150 150 tcl-admin
Temporary Business Support Administrator 
Contract / Temporary

Essex 9332

Posted: 22nd September 2022 12:23
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  • Pay Rate:

    £12.66 per hour PAYE

  • Hours per Week:

    35 Monday – Friday, normal working hours

  • This opening assignment is for 3 months


    CM1 1QH

What's involved with this role:

Temporary Business Support Administrator     

Job Ref: Essex 9332   

Pay Rate: £12.66 per hour PAYE   


There will be a requirement to work in the office at County Hall a minimum of 3 days a week 

A Business Support Administrator is an experienced administration and customer service professional. Working as part of a business support team to deliver administrative and customer service activities, proactively managing own workload, taking initiative, and using personal judgement to resolve internal and external customer issues   

Key Responsibilities: 


  • Working on own initiative, proactively resolving problems, and regularly exploring new ways to provide services more effectively. 
  • Leading on simple process reviews and contributing to more complex projects. 
  • Managing own time and that of others to effectively meet deadlines and SLAs and proactively communicating with customers and/line manager(s) to update on progress. 
  • Resolving internal and customer queries alerting customers and/ line Manager(s) to urgent or complex issues when required. 
  • Providing advice and guidance to Business Support Assistants, Apprentices, and work placements, acting as their Coach/Mentor and being their first point of escalation for resolving unusual or complex customer requests or feedback. 
  • Maintaining an up to date knowledge of processes, corporate systems and standards, sharing useful knowledge and information to the Business Support team. 
  • Demonstrate professional communication and engagement with customers and colleagues to ensure an effective business support service 

“Role Requirements” – to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria: 

  • Educated to RQF Level 2 (GCSE), including Maths and English, or an equivalent vocational qualification or equivalent demonstrable experience 
  • Thorough knowledge of document management processes and associated legislation for information security 
  • Computer literacy, advanced knowledge of relevant software and systems and drive to explore emerging technology 
  • Clear verbal, electronic, and written skills of communication 
  • Customer service skills, face to face and remotely, including de-escalation and resilience in a challenging environment 
  • Ability to communicate in a manner which is easily understood and tailored to meet the needs of the audience 
  • Ability to maintain a high degree of quality and accuracy in all work 

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF. 

NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD. 

If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application. 

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other “Essential Requirements” – Please check to ensure that your CV addresses the following items: 

  1. Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours. 
  2. Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this. 
  3. Your availability to work either immediately, or at short notice. 
  4. Please refer to the Role Requirements section above - your CV must address the requirements listed. 


Other preferable/desirable details to include on your CV, if applicable: 

  1. Any local authority/public sector experience 
  2. Any relevant qualifications held or being studied for. 


Give yourself the best chance of success - View our CV Tip

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Thank you for your interested in this job. Please use the form below to apply.

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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: Essex 9332
Temporary Business Support Administrator 
Client Category: Local Authority

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

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If you do not have a CV available right now please use this form to send yourself a reminder. When your CV is available, simply click the link in the email or alternatively reply to that email with your attached your CV.

Job Ref: Essex 9332
Temporary Business Support Administrator 
Client Category: Local Authority

CV Tips

Your CV needs to be current with your most recent role. We won’t be able to submit it with any unexplained gaps in employment. It will save time and improve your chances of success if we can put your CV forward immediately without having to ask for revisions.

Your CV must cover the “Essential Requirements” of the role. Ideally you will address the “Essential Requirements” on each job description page directly, in a bullet point list. Please include any DBS details and other qualifications called for.

Your CV should clearly state that you are available to start work either immediately, or at short notice. In general, our clients are unable to work with notice periods of more than 1 week from the point at which a role is offered, 2 weeks at the very most.

We do not put forward covering letters, so please ensure that your CV in contains all relevant information being called for.

We recommend that you consider sending us a CV suitably tailored CV for each role that you apply for. Job board aggregator sites will generally store only one version of your CV, which can be a bit limiting, so this is to your advantage.

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