- Pay Rate:
£10.38 per hour PAYE
- Hours per Week:
35-37 Monday – Friday, normal working hours
This opening assignment is for 3 months
- COLCHESTER,
CO2 7DL
Temporary Business Support Admin Assistant/Receptionist
Job Ref: Essex 8264
Office based
The Business Support Assistant is an administration and customer service professional who works as part of a business support team to deliver effective, routine administration and customer service activities as directed.
Learning and developing an understanding of existing processes and systems, with a good basic knowledge of services provided. Providing support such as word processing, data entry, updating databases, meeting support, minute taking, meet and greet, directing customer queries, inbox processing, petty cash payments etc
Key Responsibilities:
- Providing high quality, efficient and effective administration and reception services to internal and external customers within agreed timescales and SLAs and in line with customer service standards.
- Acting as a professional representative of the Business Support service at a local level, dealing with customers face to face and via telephone or redirecting in line with customer standards.
- Providing high quality self-directed clerical support, checking own work and proactively looking to raise standards.
- Maintaining confidential records according to Council policy and guidance.
- Providing support to the team or service with the organisation of events, conferences and workshops to ensure high quality events.
- Providing support across the team or service in dealing with correspondence, providing meeting support in terms of minute taking, documentation and finance support in all aspects of documentation processing, in a timely, consistent and professional manner.
- Sharing knowledge and good practice with colleagues and highlighting more efficient ways of delivering processes and customer service
“Role Requirements” – to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria:
- Educated to RQF Level 2 (GCSE) including maths and English or an equivalent vocational qualification or equivalent demonstrable experience
- Demonstrable experience and competence of MS Office applications and practical application
- Previous experience of managing electronic or hard copy filing systems
- Experience of dealing with sensitive and/or personal information
- Customer service skills, face to face and remotely, including de-escalation and resilience in a challenging environment
- Ability to use computerised systems with a high level of speed and accuracy
- Ability to communicate in a manner which is easily understood and tailored to meet the needs of the audience
NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD.
If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:
- Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours.
- Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.
- Your availability to work either immediately, or at short notice.
- Please refer to the Role Requirements section above - your CV must address the requirements listed.
Other preferable/desirable details to include on your CV, if applicable:
- Any local authority/public sector experience
- Any relevant qualifications held or being studied for.
ALD
CV Tips
Your CV needs to be current with your most recent role. We won’t be able to submit it with any unexplained gaps in employment. It will save time and improve your chances of success if we can put your CV forward immediately without having to ask for revisions.
Your CV must cover the “Essential Requirements” of the role. Ideally you will address the “Essential Requirements” on each job description page directly, in a bullet point list. Please include any DBS details and other qualifications called for.
Your CV should clearly state that you are available to start work either immediately, or at short notice. In general, our clients are unable to work with notice periods of more than 1 week from the point at which a role is offered, 2 weeks at the very most.
We do not put forward covering letters, so please ensure that your CV in contains all relevant information being called for.
We recommend that you consider sending us a CV suitably tailored CV for each role that you apply for. Job board aggregator sites will generally store only one version of your CV, which can be a bit limiting, so this is to your advantage.