Temporary Broker / Admin x9 – Home Care Brokerage Team

Temporary Broker / Admin x9 – Home Care Brokerage Team 150 150 tcl-admin
Temporary Broker / Admin x9 – Home Care Brokerage Team
Contract / Temporary

Gloucestershire 1004453613544438

Posted: 22nd June 2022 15:19
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  • Pay Rate:

    £10.60 per hour PAYE

  • Hours per Week:

    35-37 Monday – Friday, normal working hours

  • 6 months, potentially long-term contract

  • Gloucester,

    GL1 2TP

What's involved with this role:

Temporary Broker x9 – Integrated Brokerage Team for Home Care

Reference no: Gloucestershire 1004453613544438

Enhanced DBS required for this role

Agile working policy and brokers have the ability to remote access from home

The team work 5 days in a 7-day working week and brokers currently work one weekend in 9 (as staffing increases that will lengthen)

The brokers are responsible for sourcing appropriate Home Care (Domiciliary Care packages of care) and Residential & Nursing Care (Care Home placements).

Key responsibilities:

  • Manage information to and from care providers, ensuring accurate and timely distribution of contract documentation.
  • Respond to customer queries, resolving or escalating as appropriate.
  • Provide administrative assistance to the department including diary management and maintenance of filing and recording systems.
  • Provide support with financial matters including electronic procurement of packages and accurate recording of purchases.
  • Under guidance and appropriate supervision, to undertake individual commissioning of placements and packages of care.


“Role Requirements” – to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria:


  • NVQ 3 in Business Administration or appropriate experience.
  • Excellent telephone skills and manner.
  • Ability to use the internet in an efficient manner in finding information and undertaking research.
  • Excellent customer service skills.
  • Good organisational skills and ability to manage own workload.
  • Experience of working within a complex statutory organisation.
  • Experience of Microsoft Office Packages including Word, Excel and Powerpoint.


NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD.

If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application.

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:

  1. Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours.
  2. Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.
  3. Your availability to work either immediately, or at short notice.
  4. Please refer to the Role Requirements section above - your CV must address the requirements listed.


Other preferable/desirable details to include on your CV, if applicable:

  1. Any local authority/public sector experience
  2. Any relevant qualifications held or being studied for.


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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: Gloucestershire 1004453613544438
Temporary Broker / Admin x9 – Home Care Brokerage Team
Client Category: Local Authority

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

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Job Ref: Gloucestershire 1004453613544438
Temporary Broker / Admin x9 – Home Care Brokerage Team
Client Category: Local Authority

CV Tips

Your CV needs to be current with your most recent role. We won’t be able to submit it with any unexplained gaps in employment. It will save time and improve your chances of success if we can put your CV forward immediately without having to ask for revisions.

Your CV must cover the “Essential Requirements” of the role. Ideally you will address the “Essential Requirements” on each job description page directly, in a bullet point list. Please include any DBS details and other qualifications called for.

Your CV should clearly state that you are available to start work either immediately, or at short notice. In general, our clients are unable to work with notice periods of more than 1 week from the point at which a role is offered, 2 weeks at the very most.

We do not put forward covering letters, so please ensure that your CV in contains all relevant information being called for.

We recommend that you consider sending us a CV suitably tailored CV for each role that you apply for. Job board aggregator sites will generally store only one version of your CV, which can be a bit limiting, so this is to your advantage.

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