Temporary Billing & Debt Assistant x3 – Corporate Debt

Temporary Billing & Debt Assistant x3 – Corporate Debt 150 150 tcl-admin
Temporary Billing & Debt Assistant x3 – Corporate Debt
Contract / Temporary

W Cheshire 5211902

Posted: 28th July 2022 08:46
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  • Pay Rate:

    £18.00 per hour PAYE

  • Hours per Week:

    37 Monday – Friday, normal working hours

  • This opening assignment is for 18 months


    CH65 0BE

What's involved with this role:

Full Job Title: Temporary Billing & Debt Assistant x3 – Corporate Debt

Reference no: W Cheshire 5211902

This is an 18-month contract for aged debt project to work on tracing, dealing with customers on the phone, negotiating payments, looking at alternative options such as attachment of earnings, benefits, bankruptcy, etc. Must have extensive experience in council tax recovery, be empathetic, good assessment skills and able to recognise customers who can’t pay from customers who won’t pay.

To provide an efficient service for the billing, collection and recovery of Income and debt owed to the Council.

To operate in either the Local Taxation Billing or Corporate Debt Recovery teams as required.


  • To deal with enquires from Debtors in person, by letter, email or telephone.
  • To negotiate payment arrangements on outstanding debts.
  • To carry out effective changes to accounts as necessary, making decisions on exemptions, discounts and reliefs. Input data, maintain/amend accounts and issue bills
  • Provide documentation for instalment arrangements, update records and monitor payments.
  • Set up direct debits and using various reports produced by BAC’S update direct debit details on individual accounts and process unpaid items.
  • To prepare refunds for authorisation
  • Assist in tracing absconders in order to maximise revenue collection.
  • To liaise with other departments concerning debtors accounts and sums due.
  • Assist in the preparation, checking and dispatch of demand notices reminders, summonses etc.
  • Assist with regular reconciliations of key controls
  • To apply necessary recovery actions to collect outstanding amounts.
  • To liaise with bailiffs on individual cases.
  • To assist at Magistrates/County Court.


Specific Role Requirements” – to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria:

  1. Extensive recent clerical experience where figure work and accuracy are both important in a similar role, or context and ideally within a public sector organisation
  2. To have a working knowledge of the appropriate legislation and regulations.
  3. Must have recent experience of working on Oracle system and Civica document imaging system
  4. Strong IT skills including Microsoft packages


NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD.

If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application.

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other Essential Requirements” – Please check to ensure that your CV addresses the following items:

  1. Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours.
  2. Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.
  3. Your availability to work either immediately, or at short notice.
  4. ***Qualification details and any other experience/skills relevant to the job role to help support your application (and help us to help you!) – please give full details within your CV document. This could be important
  5. Please refer to the Role Requirements section above – your CV must address the requirements listed

Other preferable/desirable details to include on your CV, if applicable:

  1. Any local authority/public sector experience
  2. Any relevant qualifications held or being studied for


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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: W Cheshire 5211902
Temporary Billing & Debt Assistant x3 – Corporate Debt
Client Category: Local Authority

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

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Job Ref: W Cheshire 5211902
Temporary Billing & Debt Assistant x3 – Corporate Debt
Client Category: Local Authority

CV Tips

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