Temporary Administrator

Temporary Administrator 150 150 tcl-admin
Temporary Administrator
Contract / Temporary

Bracknell RQ504495

Posted: 14th January 2022 15:20
  • Pay Rate:

    £9.50 per hour PAYE

  • Hours per Week:

    37 Monday – Friday, normal working hours

  • This opening assignment is for 2-3 months


    RG12 1JG

What's involved with this role:

To provide administrative support for the local drug & alcohol service 

Key Responsibilities: 

  • To provide business support to the Drug & Alcohol Action Team based at New Hope which will include reception duties. 
  • To support the team by undertaking a variety of tasks which include all administration duties, booking meetings and taking minutes as required, dealing with routine correspondence and enquiries, dealing with incoming and outgoing telephone calls. To record information on LAS as required to ensure that records are relevant and up to date. 
  • To manage the process for booking drug or breath test and liaise with referring agencies to ensure they provide all the relevant information and to inform the individual of the date and time of the test.  To update the person making the referral of attendance and the outcome of the test. 
  • The post holder will also liaise with referring agencies to ensure that they provide detailed information for the people being referred in and to make sure that referrals are appropriate and live within the Bracknell Forest area.  To reply to any online enquires and request further information as required and to follow them up if there is no response. 
  • To ensure that there are sufficient drug tests for the needs of the service and to regularly audit to ensure that they are in date and not expired.  To keep a record of the numbers of prescriptions and record when they are used or destroyed.  To ensure that there are sufficient supplies of Naloxone, record the serial numbers and expiry dates and ensure that staff record the details when the are given to individuals. 
  • To accurately record details of the people attending the services in a timely way to enable the Data Officer to prepare reports. 
  • To ensure that a full range of information is available to people who use New Hope and external agencies and to regularly provide updated information for publication on both the internal and external websites.  The post holder will also identify national and local initiatives which could benefit people who live in Bracknell and seek to promote them via internal and external websites. 
  • To provide administration support in respect of the training program by ensuring that contact details are provided to the trainer and by sending out evaluation forms to attendees.  The post holder will also keep a record of attendance and the information on the evaluation forms and provide the information to the data officer for the production of quarterly reports  
  • To receive and process invoices for payment, raise requisitions and liaise with suppliers to ensure that payments are made within required timescales. 
  • To ensure that the staff handbook, in house health & safety policy and office procedures are regularly reviewed and updated as required

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

“Essential Requirements” – Please check to ensure that your CV addresses the following items: 

  1. Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours. 
  2. Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this. 
  3. Your availability to work either immediately, or at short notice. 
  4. 5 GCSE’s (Grade C or above) or equivalent including Maths and English 
  5. Knowledge & Experience: 
    1. Understanding of and commitment to the requirements of safeguarding adults and young people at risk 
    2. Awareness of the importance of confidentiality 
    3. Experience of working within a frontline service 
    4. Experience of taking minutes/notes 
  6. Skills & Abilities: 
    1. Excellent administration skills, telephone answering, maintaining computer-based information accurately 
    2. Ability to work effectively within a team and to work using own initiative without supervision 
    3. Ability to work in a pressured environment 
    4. Able to work within a busy and demanding environment with individuals who may present with complex needs 
  7. A flexible approach at all times 
  8. Strong IT skills including Microsoft packages 
  9. Other Requirements: Evidence of two doses of an (MHRA) approved COVID-19 vaccine, or specified exemption 

Other preferable/desirable details to include on your CV, if applicable: 

  1. Any local authority/public sector experience 
  2. Any relevant qualifications held or being studied for  


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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: Bracknell RQ504495
Temporary Administrator
Client Category: Local Authority

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

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Your CV needs to be current with your most recent role. We won’t be able to submit it with any unexplained gaps in employment. It will save time and improve your chances of success if we can put your CV forward immediately without having to ask for revisions.

Your CV must cover the “Essential Requirements” of the role. Ideally you will address the “Essential Requirements” on each job description page directly, in a bullet point list. Please include any DBS details and other qualifications called for.

Your CV should clearly state that you are available to start work either immediately, or at short notice. In general, our clients are unable to work with notice periods of more than 1 week from the point at which a role is offered, 2 weeks at the very most.

We do not put forward covering letters, so please ensure that your CV in contains all relevant information being called for.

We recommend that you consider sending us a CV suitably tailored CV for each role that you apply for. Job board aggregator sites will generally store only one version of your CV, which can be a bit limiting, so this is to your advantage.

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