Temporary Administrative Assistant x2

Temporary Administrative Assistant x2 150 150 tcl-admin
Temporary Administrative Assistant x2
Contract / Temporary

CLU RQ675372

Posted: 14th September 2022 10:08
Apply Related Jobs
  • Pay Rate:

    £12.09 per hour PAYE

  • Hours per Week:

    36.25 Monday – Friday, normal working hours

  • This opening assignment is for 3 months


    PR1 2HE

What's involved with this role:

Temporary Administrative Assistant x2 

Job Ref: CLU RQ675372   

Pay Rate: £12.09 per hour PAYE   

The post holder will contribute to developing, maintaining and implementing effective and efficient administrative systems to support Inclusive Support provision. They will also provide a first point of contact for students and staff, working closely with Inclusive Support staff and wider teams to resolve issues and provide assistance   

Key Responsibilities: 


  • Respond to, understand and use own initiative to solve customer support queries by telephone, email, or in person, and log information in a clear and accurate manner, escalating complex inclusive support queries to the appropriate staff or teams.  
  • Provide consistent and comprehensive support for the Inclusive Support Advisers/Officers and wider team, actively identifying issues where the Inclusive Support service could be improved and implement changes.  
  • Contribute to the administration, coordination and delivery of UCLan’s internal and external nonmedical helper service, including liaising with internal colleagues and external providers, responding to support enquires, providing guidance and assistance to service users.  
  • Assist in the collection and analysis of relevant management information from appropriate systems to aid implementation of operational and administrative processes and procedures.  
  • Assist with maintaining financial records (eg raising purchase orders etc) in an accurate and timely fashion and in line with UCLan financial regulations.  
  • Arrange and service meetings and ad hoc groups as required, including Disability Advisory Group, Disabled Student Forum and other meetings as appropriate.  
  • Contribute to the student facing elements of the service, maintaining a small caseload with support from an adviser, and contribute to the co-ordination and staffing of drop-in services, as appropriate.   
  • Assist in the planning, support and delivery of Inclusive Support initiatives and other key University events, including Applicant and Open Days, Welcome/Induction, Transition Events etc.  
  • Utilise appropriate I.T. systems including the student CRM system to provide appropriate administrative support, adapting processes as needed to facilitate service delivery.  
  • Demonstrate a flexible attitude, working in any area of the Inclusive Support section or the wider Service as required, to ensure the delivery of service priorities 

“Role Requirements” – to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria: 

  • A range of GCSEs, including English Language and Maths, or appropriate equivalent experiential learning 
  • Knowledge of disability support services in HE 
  • Awareness of confidentiality in relation to disability and within an educational context 
  • Significant recent administrative experience in a busy office environment 
  • Experience of organising, inputting and extracting data from a complex computerised student records systems and checking data integrity 
  • High level of organisational and communication skills 
  • Excellent IT skills: Word, Excel, internet 
  • Ability to communicate effectively with staff and students and other agencies in person, in writing and on the telephone 
  • Proven ability to work consistently under pressure, prioritise work and meet deadlines 

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF. 

NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD. 

If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application. 

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other “Essential Requirements” – Please check to ensure that your CV addresses the following items: 

  1. Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours. 
  2. Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this. 
  3. Your availability to work either immediately, or at short notice. 
  4. Please refer to the Role Requirements section above - your CV must address the requirements listed. 


Other preferable/desirable details to include on your CV, if applicable: 

  1. Any local authority/public sector experience 
  2. Any relevant qualifications held or being studied for. 


Give yourself the best chance of success - View our CV Tip

Submit Your Application

Thank you for your interested in this job. Please use the form below to apply.

Please note we do not accept applications without a CV.
If you do not have a CV available right now, please click the "No CV?" button above and we will email you a reminder to add your CV to, when you can.

Drop files here browse files ...
If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: CLU RQ675372
Temporary Administrative Assistant x2
Client Category: Local Authority

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

Email Job Reminder

If you do not have a CV available right now please use this form to send yourself a reminder. When your CV is available, simply click the link in the email or alternatively reply to that email with your attached your CV.

Job Ref: CLU RQ675372
Temporary Administrative Assistant x2
Client Category: Local Authority

CV Tips

Your CV needs to be current with your most recent role. We won’t be able to submit it with any unexplained gaps in employment. It will save time and improve your chances of success if we can put your CV forward immediately without having to ask for revisions.

Your CV must cover the “Essential Requirements” of the role. Ideally you will address the “Essential Requirements” on each job description page directly, in a bullet point list. Please include any DBS details and other qualifications called for.

Your CV should clearly state that you are available to start work either immediately, or at short notice. In general, our clients are unable to work with notice periods of more than 1 week from the point at which a role is offered, 2 weeks at the very most.

We do not put forward covering letters, so please ensure that your CV in contains all relevant information being called for.

We recommend that you consider sending us a CV suitably tailored CV for each role that you apply for. Job board aggregator sites will generally store only one version of your CV, which can be a bit limiting, so this is to your advantage.

    New Search

    Are you sure you want to delete this file?