Temporary Accommodation Officer – Housing

Temporary Accommodation Officer – Housing 150 150 tcl-admin
Temporary Accommodation Officer – Housing
Contract / Temporary

Dorset 5212026

Posted: 29th July 2022 08:52
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  • Pay Rate:

    Up to £13.02 per hour PAYE depending on experience

  • Hours per Week:

    37 Monday – Friday, normal working hours

  • This opening assignment is for 2 months


    DT1 1XJ

What's involved with this role:

Full Job Title: Temporary Accommodation Officer – Housing

Reference no: Dorset 5212026

Basic DBS disclosure required

This role will work in a hybrid way and a presence in Dorset will be required for visits and office presence. The post-holder must be able to drive and have own car for travel.

To efficiently manage all aspects of the councils’ supply of temporary accommodation.

Key Responsibilities:

  • To manage the physical condition of the directly managed temporary accommodation so that it is in a permanent lettable state, conduct inspections, book repairs and maintenance as necessary, organise redecoration, and ensure any communal areas are clean and safe.
  • (This role may be more limited where it is agreed with the landlord e.g. Housing Association, that there is a split in responsibility).
  • To maintain and update comprehensive records in connection with the management, maintenance and costs associated with the councils’ temporary accommodation and occupants as required.
  • To work with and support B&B proprietors who provide our emergency homeless accommodation, to ensure successful client placements whilst in B&B.
  • To arrange placement of clients into temporary accommodation, including sourcing and arranging B&B placements.
  • To administer the movement of occupiers in and out of all forms of temporary accommodation and keep records of tenant movement.
  • To control the council’s liability, monitor HB payments, tackle anti-social behaviour, pursue accommodation charge arrears, investigate suspected abandonment, eviction process, organise storage and disposal of former tenants possessions.
  • To help and encourage and support occupants, alerting Housing Officers and liaise with other partners/agencies of any housing support need issues that arise.
  • To act as a point of liaison between the councils and stakeholders, to include temporary accommodation landlords, the police and social services, and Housing Officers.
  • To provide timely, accurate statistics for government returns and other in house statistics on a monthly, or otherwise agreed basis.
  • To develop and maintain an in-depth knowledge of relevant Housing legislation.


Specific Role Requirements” – to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria:

  1. Minimum of 12 months recent housing/accommodation experience in a similar role, or context
  2. Experience:
    1. Experience of working in a local authority housing service or registered provider
    2. Experience of Partnership working
    3. Proven knowledge and experience of effectively dealing with a wide range of housing issues
    4. including with tenancies in the social housing sector, and also tenancies in the private
    5. rented sector
    6. Experience in working with repairs, maintenance and inspections of properties
    7. Experience and knowledge of government benefits – Housing Benefit/Universal Credit
  3. Skills, Abilities & Knowledge:
    1. Up to date knowledge and understanding of welfare benefits
    2. Understanding of the requirements of Equal Opportunity Legislation and practice
    3. Knowledge of relevant Housing & Homelessness legislation
    4. Knowledge of a range of available housing options and support services
    5. Ability to manage a wide range of demands, often working to tight timescales with conflicting priorities
    6. Able to work unsupervised or with minimum supervision, organise own workload effectively, prioritising tasks, making informed decisions and working under pressure
    7. Able to communicate to a high standard using different methods and styles
    8. Ability to initiate relationships and build sustainable partnerships that work
    9. Commitment to delivering a customer focused service and willingness to engage in continuous personal development
  4. IT skills including Microsoft packages


NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD.

If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application.

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other Essential Requirements” – Please check to ensure that your CV addresses the following items:

  1. Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours.
  2. Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.
  3. Your availability to work either immediately, or at short notice.
  4. *** Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
  5. *** Other Work-Related Requirements: Must be able to drive and have own car for travel
  6. Please refer to the Role Requirements section above – your CV must address the requirements listed

Other preferable/desirable details to include on your CV, if applicable:

  1. Any local authority/public sector experience
  2. Any relevant qualifications held or being studied for


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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: Dorset 5212026
Temporary Accommodation Officer – Housing
Client Category: Local Authority

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

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Job Ref: Dorset 5212026
Temporary Accommodation Officer – Housing
Client Category: Local Authority

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Your CV needs to be current with your most recent role. We won’t be able to submit it with any unexplained gaps in employment. It will save time and improve your chances of success if we can put your CV forward immediately without having to ask for revisions.

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Your CV should clearly state that you are available to start work either immediately, or at short notice. In general, our clients are unable to work with notice periods of more than 1 week from the point at which a role is offered, 2 weeks at the very most.

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