Temp Accommodation & Lettings Officer – Housing Solutions

Temp Accommodation & Lettings Officer – Housing Solutions 150 150 tcl-admin
Temp Accommodation & Lettings Officer – Housing Solutions
Contract / Temporary

Dorset 5211866

Posted: 27th July 2022 10:14
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  • Pay Rate:

    Up to £13.02 per hour PAYE depending on experience

  • Hours per Week:

    37 Monday – Friday, normal working hours

  • This opening assignment is for 3 months


    DT1 1XJ

What's involved with this role:

Full Job Title: Temp Accommodation & Lettings Officer – Housing Solutions

Reference no: Dorset 5211866

Basic DBS disclosure required

A Housing Solutions Lettings Officer is required from early/mid August until mid November 2022 with basic DBS clearance. This role will work in a hybrid way (primarily at home), however some presence in Dorset may occasionally be required for visits and office presence. The pay rate may be negotiable for the right candidate.

To actively make a positive and professional contribution in the provision of a comprehensive and efficient housing service. To manage all aspects of the councils’ supply of temporary accommodation and provide an effective Choice Based Letting Service.

Specifics include:

  • To directly manage temporary accommodation so that it is in a permanent lettable state, and report repairs as required and ensure any communal areas are clean and safe this will involve visiting premises whist loan working.
  • To maintain and update comprehensive records in connection with the council’s temporary accommodation stock.
  • To administer the movement of occupiers in and out of all forms of temporary accommodation and keep records of tenant movement. This will include sign ups, assisting claiming housing benefit claim and end of tenancy visits, move on from TA to make best use of stock and in to minimise use of B&B.
  • To control the council’s liability, monitor HB payments and input rents received, tackle anti-social behaviour, pursue accommodation charge arrears, investigate suspected abandonment, organise storage and disposal of former tenants possessions.
  • To help and encourage and support occupants, alerting Housing Officers and other partners of any housing support need issues that arise.
  • To act as a point of liaison between the councils and stakeholders, to include temporary accommodation landlords, the police and social services.
  • To provide timely, accurate statistics for government returns and other in house statistics on a monthly, or otherwise agreed basis
  • To administer the Councils’ choice based lettings scheme, including maintaining all necessary records, and nominating all properties available to the councils in line with the Dorset Homechoice Allocations Policy, and the requirements of the Housing Act 1996 Part VI as amended by the Homelessness Act 2002.


Specific Role Requirements” – to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria:

  1. A benchmark of 3 GCSE’s (or equivalent) including Math and English, at Grade C or above, or able to demonstrate relevant experience
  2. Experience working in a local authority housing service or registered provider
  3. Proven knowledge and experience of effectively dealing with a wide range of housing issues including with tenancies in the social housing sector, and also tenancies in the private rented sector
  4. Proven knowledge and experience of effectively dealing with a wide range of housing issues including with tenancies in the social housing sector, and also tenancies in the private rented sector
  5. Understanding of current/housing homelessness legislation and case law. Including the Housing Act 1996, homelessness act 2002, Codes of Guidance on homelessness and Choice based Letting and Allocations.
  6. Up-to-date knowledge and understanding of welfare benefits
  7. ICT Skills: Strong IT skills including Microsoft packages or equivalent (e.g. G Suite)


NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD.

If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application.

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other Essential Requirements” – Please check to ensure that your CV addresses the following items:

  1. Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours.
  2. Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.
  3. Your availability to work either immediately, or at short notice.
  4. Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
  5. Please refer to the Role Requirements section above – your CV must address the requirements listed

Other preferable/desirable details to include on your CV, if applicable:

  1. Any local authority/public sector experience
  2. Any relevant qualifications held or being studied for


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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: Dorset 5211866
Temp Accommodation & Lettings Officer – Housing Solutions
Client Category: Local Authority

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

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Job Ref: Dorset 5211866
Temp Accommodation & Lettings Officer – Housing Solutions
Client Category: Local Authority

CV Tips

Your CV needs to be current with your most recent role. We won’t be able to submit it with any unexplained gaps in employment. It will save time and improve your chances of success if we can put your CV forward immediately without having to ask for revisions.

Your CV must cover the “Essential Requirements” of the role. Ideally you will address the “Essential Requirements” on each job description page directly, in a bullet point list. Please include any DBS details and other qualifications called for.

Your CV should clearly state that you are available to start work either immediately, or at short notice. In general, our clients are unable to work with notice periods of more than 1 week from the point at which a role is offered, 2 weeks at the very most.

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