Team Leader (Centra) – Regional

Team Leader (Centra) – Regional 150 150 TCLRec
Team Leader (Centra) - Regional
Contract / Temporary

CLA 0008 BFB3 / 1

Posted: 10th April 2024 17:35
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  • Pay Rate:

    £15.00 per hour PAYE

  • Hours per Week:

    37 Monday – Friday, normal working hours

  • This opening assignment is for 5-6 months


    TN9 1DS

What's involved with this role:

Temporary Team Leader (Centra) - Regional

Reference no: CLA 0008 BFB3 / 1

Pay Rate: £15.00 per hour PAYE

37 Monday – Friday, normal working hours

This opening assignment is for 3 months


Enhanced DBS disclosure required

Must be able to work weekends

Lone working – driver as they will be traveling to different sites on a rota.

Responsible to do 24/7 rotas – On Call responsibilities. Lead by example coaching, motivating and assisting the team to deliver support services of exceptional quality which meet the needs of individual customers and stakeholders whilst exceeding performance targets. Deputise in the absence of the Project Manager to ensure continuous delivery in all aspects of the service.

Key Responsibilities:

  • Support the Project Manager to ensure the terms of commissioned contracts and service specifications are met.
  • Take day to day responsibility for appropriate support hours being delivered to customers in both accommodation and community services. And that these are recorded and evidenced in line with commissioning requirements.
  • Ensure team rotas are effectively managed and adequate cover is provided for all accommodation schemes and community services.
  • Manage and monitor an efficient, timely and fair referrals process.
  • Establish and maintain a wide range of effective, professional relationships with local relevant agencies and stakeholders.
  • Support the team to carry out appropriate customer needs and risk assessments and develop customer centred support plans.
  • Support the team to maintain and regularly review support plans, risk assessments and risk management plans.
  • Promote a positive, ‘can-do’ customer-focused culture in the team.
  • Encourage, enable and support the facilitation of customer involvement as well as offering opportunities for customers to help shape the services we provide.
  • Develop and maintain your own appropriate professional relationships with customers. Lead by example and monitor team behaviours to ensure robust professional boundaries and high standards of work practice are maintained.

NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly.

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:

Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

**Qualification details and any other experience/skills relevant to the job role to help support your application (and help us to help you!) – please give full details within your CV document.


  • Knowledge of Safeguarding Adults and Children
  • Knowledge & experience of support planning, risk assessments and risk management
  • Knowledge and respect for individual cultural and ethnic needs
  • Good knowledge of the welfare benefits system
  • An understanding of Health & Safety and its application


  • Practical experience of delivering front line services to a high standard and providing support services to vulnerable people.
  • Experience of working with vulnerable people and an excellent understanding of the problems they face

Skills & Abilities:

  • Good written and verbal communication skills
  • Ability to quickly learn new systems
  • Ability to be self-motivating and to prioritise workload along with good organisational skills and demonstrable ability to stay calm under pressure and in emergency situations
  • I.T. literate and competent in the use of Microsoft Outlook, Microsoft Word, iplanit, Orchard housing, dream24 and general file management.


Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please

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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: CLA 0008 BFB3 / 1
Team Leader (Centra) - Regional
Client Category: Local Authority

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

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Job Ref: CLA 0008 BFB3 / 1
Team Leader (Centra) - Regional
Client Category: Local Authority

CV Tips

Your CV needs to be current with your most recent role. We won’t be able to submit it with any unexplained gaps in employment. It will save time and improve your chances of success if we can put your CV forward immediately without having to ask for revisions.

Your CV must cover the “Essential Requirements” of the role. Ideally you will address the “Essential Requirements” on each job description page directly, in a bullet point list. Please include any DBS details and other qualifications called for.

Your CV should clearly state that you are available to start work either immediately, or at short notice. In general, our clients are unable to work with notice periods of more than 1 week from the point at which a role is offered, 2 weeks at the very most.

We do not put forward covering letters, so please ensure that your CV in contains all relevant information being called for.

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