Temporary Systems Officer - Financial   

Reference no: Oxfordshire 5224997   

Pay rate Up to £14.38 per hour PAYE depending on experience

This opening assignment is for 12 months 

Remote working available

The main purpose of this role is the checking and entering of complex care data into social care systems, including completing contractual administrative tasks to support the completion of; appropriate and accurate payments and charges. To be the second line support for contacts and enquiries into the team; responsible for the accurate capture and recording of activity undertaken in relation to referred contacts, as well as assessing priority and requirement to escalate to lead officers or manager 

Key responsibilities: 

• Timely, accurate and appropriate recording of care provisions and financial data 
• Compliant management of sensitive data 
• Processing payments on time to payees in line with council financial regulations  
• Recording delivery of care to support accurate payments and charges 
• Effectively managing enquiries from providers, payees and colleagues 
• Delivering a high level of customer service to both internal and external stakeholders 
• Providing key performance data to senior managers and ensuring systems and processes are performing in line with targets 

“Role Requirements” – to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria: 

• GCSE level English & Maths A-C, or equivalent 
• Experience of working in a similar system or financial environment, with external customer interactions 
• Experience and aptitude to use own initiative and work collaboratively with colleagues and partners, whilst maintaining focus on service objectives 
• Good ICT skills including the ability to use both Microsoft applications, particularly Excel, and business systems effectively, with the ability to apply system knowledge to new IT systems 
• Excellent communication and interpersonal skills, with experience of communicating complex matters effectively in a variety of mediums in a professional and timely manner, fostering effective working relationships with colleagues and external providers and professionals 
• Ability to work independently and well under pressure, managing multiple tasks and by prioritising competing demands effectively 
• Motivated, positive and inquisitive with an aptitude for learning and problem solving, including a commitment to providing excellent customer service, and continuous improvement 

NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD. 

If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application. 

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF. 

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.