Temporary Sustainable Housing Support Worker – Emergency Accommodation

Reference no:  Enfield RQ833155

Pay Rate: £15.45 per hour PAYE 

This opening assignment is for 2-3 months

Candidates should be willing to attend occasional meetings and training, outside normal working hours.

Enhanced DBS disclosure is required for this role

The successful candidate will work as part of a team supporting rough sleepers housed into emergency accommodation. They will provide rough sleepers with the appropriate support services to address any support needs they may have and move them on into more suitable longer term accommodation with the appropriate support.

Also, carry out comprehensive assessments of people new to, or at risk of rough sleeping, and provide a personalised case management service, turning assessment recommendations into a practical action plan which fully involves the client.

Key Responsibilities:

• First contact support for new rough sleepers referred to the emergency accommodation and swift assessment of their support needs.
• Provide an immediate response to customer(s) in the event of a health or other emergency, taking prompt action.
• Work with customer(s), as directed, and on own initiative, providing support.
• Carry out comprehensive assessments of need.
• Work with customers and other agencies to put in place, and regularly review, personalised support plans to help rough sleepers meet their support needs, and find suitable longer term accommodation with appropriate support.
• Undertake regular health and welfare checks for rough sleepers housed into our emergency accommodation.
• Attend regular performance management meetings, staff meetings and any other meetings as directed by the Manager.
• Ensure safeguarding protocols are followed.
• Implement good practice in Health and Safety.

“Role Requirements” – to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria:

*** Qualification details and any other experience/skills relevant to the job role to help support your application (and help us to help you!) – please give full details within your CV document.

Skills & Experience:

• Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
• Knowledge of housing legislation, welfare benefit legislation and other matters relevant to support the moving on of our customers.
• Basic level of numeracy and literacy skills and the ability to use your initiative; to identify the appropriate action to take in various situations.
• Understanding of the issues faced by homeless or vulnerable people and the difficulties they experience in accessing services.
• Good communication skills, are able to work with others whilst managing your own time and have the ability to empower individuals to make positive changes and a willingness to develop these valuable skills we want to hear from you.
• ICT Skills: Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).

NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD.

If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application.

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.