Senior Network Engineer – Counter Terrorism Policing

Interim Senior Network Engineer – Counter Terrorism Policing

Reference no:  MPS 0007 638B /1

Pay Rate: Up to £435.10 per day PAYE depending on experience

This opening assignment is for 12 months

Office based

DV/STRAP vetting required for this role

Candidates with current SC/DV clearances will go through their vetting processes, currently this is taking up to 6 months.  If you are already in a contract that potentially is not ending for a few months and this role is of interest, do let us know, we would be happy to discuss further.

The role holder may be required to travel to sites around the UK to maintain the infrastructure.  Occasionally this may be at short notice, as appropriate, to resolve critical issues.

This role will provide Network and Infrastructure technical support for the CTPHQ National Customer Services Centre (CSC). The individual will support services in the CSC portfolio, including operational and project tasks, as required, relating to the maintenance and development of the National CTP IT Services.

This role will be part of a team of engineers covering 7am to 7pm weekdays from the CSC technical ops centre and on call 247365 for critical support of the national infrastructure.

Key Responsibilities:

• Ensure personal work load is managed and prioritised effectively.
• Ensure Adherence to polices, standards, controls and best practice.
• Ensure SLAs for services in the CSC Service portfolio are met.
• Provide technical support for National infrastructure relating to BAU and Projects to ensure objectives are being met in line with CTP priorities.
• Provide resilience and failover testing to ensure all CSC managed Infrastructure is tested on a regular basis to ensure failover functions as designed.
• Create and maintain technical documentation to ensure all services are maintained and knowledge is shared.
• Proactively maintain and update the infrastructure to ensure security and reliability.
• Proactively monitor environments to help prevent issues arising.
• Proactively monitor availability and capacity and resolve or escalate any issues as appropriate.
• Proactively engage in following and implementing best practice in line with the latest supported guidance..
• Ensure change and release management processes and procedures are adhered to mitigate against unplanned downtime and service outages.
• Ensure internal and external standards are followed to ensure services are implemented in a supportable and scalable way.
• Ensure security procedures are followed to comply with the relevant accreditation, procedures and/or guidance.

A career in Counter Terrorism Policing (CT Policing) is like no other. Every day offers a variety of exciting challenges and exceptional opportunities played out on a regional, national and international stage. Your skills could help protect the UK. With the ongoing terrorist threat, there has never been a more important time to be working alongside some of the best and brightest to help keep people safe. Counter Terrorism Policing is a collaboration of UK police forces working with the UK intelligence community to help protect the public and our national security by preventing, deterring and investigating terrorist activity. We do this by working in local to global partnerships, from policing teams on the beat and on the streets; supported by a national network of specialist officers and staff across the UK, to our investigators and expert advisors in every corner of the world.

Uniquely the police service, and specifically the Counter Terrorism network contributes to all four Pillars of the governments National Counter Terrorism (CONTEST) strategy. The Counter Terrorism Policing headquarters, on behalf of government and the National Police Chiefs’ Council (NPCC), ensures that the CT network has the funding, capabilities and resources it needs to deliver CONTEST effectively and to keep people safe from terrorism. It does this through the provision of corporate services, as well as national operational tasking and coordination. It houses a number of unique national CT capabilities that support the entire network, as well as overseeing delivery of CT policing across the regions to ensure that it operates in a way that is both effective and efficient. Crucially CTPHQ represents CT policing’s interest within government and with wider stakeholders, ensuring that the policing contribution to CONTEST is both understood and appreciated. Hosted by the Metropolitan Police, Counter Terrorism Policing oversees the UK’s National Counter Terrorism Policing Network.

“Role Requirements” – to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria:

Qualifications:

1. Must have CISCO qualifications
2. CCNA qualification preferred.

Experience:

1. Experience in a technically diverse environment preferably as part of a shift rota.
2. Experience of working with service desk call management systems.
3. Experience of working within an ITIL service environment working to defined metrics and SLAs.
4. Experience of Cisco technologies including Routing, Switching, VoIP and Video Conferencing.
5. Experience of Juniper and Cisco security and firewall devices.
6. Experience of load balancer technology.
7. Experience of Cisco switching and routing hardware.
8. Experience of network security best practice.
9. Experience of ITIL change management.
10. Experience of failover testing, resilience and redundancy methodology.
11. Experience of Network and Infrastructure monitoring and automation tools.
12. Ability to prioritise, execute tasks and achieve results in a busy Service Operation environment.

NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD.

If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application.