Senior Business Support Officer /Administrator – Resources

Senior Business Support Officer /Administrator – Resources 150 150 TCLRec
Senior Business Support Officer /Administrator – Resources
Ellesmere Port, Cheshire
Contract / Temporary

Cheshire W 5235804

Posted: 13th September 2023 09:33
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  • Pay Rate:

    £13.91 per hour PAYE

  • Hours per Week:

    37 Monday – Friday, normal working hours

  • This opening assignment is for 3 months

  • Ellesmere Port, Cheshire,

    CH65 0BE

What's involved with this role:

Temporary Senior Business Support Officer /Administrator – Resources

Reference no:  Cheshire W 5235804

Pay Rate: £13.91 per hour PAYE 

37 hours Monday – Friday, normal working hours

This opening assignment is for 3 months

City: Ellesmere Port, Cheshire

The purpose of the role is to ensure the delivery of an effective and timely business support service to the Childrens Social Care teams in line with legislation, government guidance, council policy and good practice and ensure delivery of quality, value for money and effective services.

Key Responsibilities:

  • Manage and control all financial and admin systems which support and enable the processing of all financial transactions associated with the procurement, payments, and income and debt management to ensure managers can maintain budgets efficiently and effectively in accordance with the finance regulations and form their decision making.
  • Develop and monitor the production of reports in relation to performance management, finance and targets to ensure that they are fit for purpose and meet management requirements including inspections such as OFSTED.
  • Provide effective advice and guidance on the operation and implementation of external statutory regulations and council requirements in relation to finance, procurement and human resources contributing to the development of those policies and procedures to ensure business needs are met.
  • Manage the response to all enquiries to ensure prompt accurate communication standards are met and maintained. That up to date, accurate and relevant information is provided so that enquirers can be informed in their decision making.
  • Contribute to the development of administrative protocols and procedures and implement new ways of working to underpin the delivery of support services across the Directorate to ensure the cost effective and efficient operation of administrative systems and support to maintain business levels and meet service needs.
  • Supervise, motivate, instruct and train business Support officers so that they gain relevant skills and knowledge and have the appropriate tools and equipment to carry out their roles effectively and deliver the agreed priorities and objectives, including statutory requirements. Deploy staff effectively to ensure service levels are maintained. Create and maintain good working environment so that the team are engaged and developed to deliver the Council vision.
  • Assist and carry out service and business process reviews, support programme and project management and participate and challenge in scrutiny sessions and implement actions so outcomes are achieved to ensure service needs are met and business levels are maintained.
  • Provide ‘first point of contact’ for team to ensure that all ICT equipment, Workforce Development and full compliance with the required security standards are adhered to including assisting managers in the safe recruitment of all staff.


NB: Please feel free to apply to us direct via job[email protected] by quoting the job reference and job title exactly.

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:


  1. NVQ Level 3 in Business Administration/Finance.


Knowledge & Experience:

  1. Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
  2. Experience of supervising, mentoring, supporting staff, allocating work and providing guidance to team of staff.
  3. Experience of collecting, monitoring and analysing management information/data and producing accurate business reports and presentations.
  4. Working knowledge of legislation, guidance and policies relating to children and family services.
  5. Working knowledge of data management and information sharing protocols and data protection act, specifically relating to local government.
  6. Knowledge of HR, Marketing, Performance, administration, finance, quality assurance.

Skills & Abilities:

  1. Ability to work independently with confidence and discretion.
  2. Able to take effective decisions in a timely manner.
  3. Able to research best practice and identify key information/targets and make recommendations.
  4. Commitment to improving service delivery and value for money.
  5. Flexible and positive attitude and approach to working.
  6. Good working ethics with the ability to work in a confidential/impartial environment.
  7. Advanced IT skills including Microsoft packages or equivalent (e.g. G Suite).



Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please

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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: Cheshire W 5235804
Senior Business Support Officer /Administrator – Resources
Client Category: Local Authority

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

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Job Ref: Cheshire W 5235804
Senior Business Support Officer /Administrator – Resources
Client Category: Local Authority

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