Senior Business Support Assistant

Senior Business Support Assistant 150 150 tcl-admin
Senior Business Support Assistant
Contract / Temporary

Somerset TCL0006 F170 / 1

Posted: 9th January 2023 18:28
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  • Pay Rate:

    Up to £11.39 per hour PAYE

  • Hours per Week:

    37 Monday – Friday, normal working hours

  • This opening assignment is for 6 months


    TA1 4DY

What's involved with this role:

Senior Business Support Assistant   

Reference no: Somerset TCL0006 F170 / 1   

Pay rate Up to £11.39 per hour PAYE   

Hybrid role - Role can be fully remote 

Maintains the SAP and IRIS systems as appropriate to ensure monthly timetable deadlines are met for all clients. Undertaking the following activities as directed by the HRAP Control, Expenses and Reporting Support Supervisor 

Key responsibilities: 


  • Responds to HR, Business Managers, clients and other employees as appropriate to execute system changes, manage requests for emergency payments and answer queries both written and verbal. Liaises with employees to resolve issues. 
  • Undertakes checking and monitoring activities against agreed organisational and legislative protocols and procedures to ensure their compliance before any action is taken. 
  • Access systems e.g. Gov portal to extract and load tax codes to payroll systems to timetabled requirements and other information as required. 
  • Ensures the highest standards of ‘customer care’ are maintained when dealing with Clients, service users and all stakeholders. Recognising and respecting confidentiality. 
  • Completes other routine administrative tasks related to the role 
  • Undertakes other work in support of the service area and HR Admin & Payroll as required and as appropriate to grade 
  • Understands, upholds and promotes the aims of the Council’s equality, diversity and inclusion policies; health, safety and wellbeing of self and others; and organisational values in everything you do. Equality and diversity practice covers both interaction with staff, service users and communities and includes challenging discrimination and promoting equality of opportunity for all 

“Role Requirements” – to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria: 

  • Maths and English GCSEs at A-C grades and 3 other GCSE’s 
  • Finance knowledge 
  • Excellent Excel experience 
  • Experience of managing competing deadlines 
  • Satisfactory experience in administrative or clerical related work 
  • Good admin skills 
  • Able to understand financial spreadsheet 

NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD. 

If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application. 

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF. 

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity. 

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other “Essential Requirements” – Please check to ensure that your CV addresses the following items: 

  1. Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours. 
  2. Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this. 
  3. Your availability to work either immediately, or at short notice. 
  4. Please refer to the Role Requirements section above - your CV must address the requirements listed. 


Other preferable/desirable details to include on your CV, if applicable: 

  1. Any local authority/public sector experience 
  2. Any relevant qualifications held or being studied for. 


Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please

Give yourself the best chance of success - View our CV Tip

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Thank you for your interested in this job. Please use the form below to apply.

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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: Somerset TCL0006 F170 / 1
Senior Business Support Assistant
Client Category: Local Authority

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

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If you do not have a CV available right now please use this form to send yourself a reminder. When your CV is available, simply click the link in the email or alternatively reply to that email with your attached your CV.

Job Ref: Somerset TCL0006 F170 / 1
Senior Business Support Assistant
Client Category: Local Authority

CV Tips

Your CV needs to be current with your most recent role. We won’t be able to submit it with any unexplained gaps in employment. It will save time and improve your chances of success if we can put your CV forward immediately without having to ask for revisions.

Your CV must cover the “Essential Requirements” of the role. Ideally you will address the “Essential Requirements” on each job description page directly, in a bullet point list. Please include any DBS details and other qualifications called for.

Your CV should clearly state that you are available to start work either immediately, or at short notice. In general, our clients are unable to work with notice periods of more than 1 week from the point at which a role is offered, 2 weeks at the very most.

We do not put forward covering letters, so please ensure that your CV in contains all relevant information being called for.

We recommend that you consider sending us a CV suitably tailored CV for each role that you apply for. Job board aggregator sites will generally store only one version of your CV, which can be a bit limiting, so this is to your advantage.

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