Senior Business Support Assistant   

Reference no: Somerset TCL0006 F170 / 1   

Pay rate Up to £11.39 per hour PAYE   

Hybrid role - Role can be fully remote 

Maintains the SAP and IRIS systems as appropriate to ensure monthly timetable deadlines are met for all clients. Undertaking the following activities as directed by the HRAP Control, Expenses and Reporting Support Supervisor 

Key responsibilities: 

• Responds to HR, Business Managers, clients and other employees as appropriate to execute system changes, manage requests for emergency payments and answer queries both written and verbal. Liaises with employees to resolve issues. 
• Undertakes checking and monitoring activities against agreed organisational and legislative protocols and procedures to ensure their compliance before any action is taken. 
• Access systems e.g. Gov portal to extract and load tax codes to payroll systems to timetabled requirements and other information as required. 
• Ensures the highest standards of ‘customer care’ are maintained when dealing with Clients, service users and all stakeholders. Recognising and respecting confidentiality. 
• Completes other routine administrative tasks related to the role 
• Undertakes other work in support of the service area and HR Admin & Payroll as required and as appropriate to grade 
• Understands, upholds and promotes the aims of the Council’s equality, diversity and inclusion policies; health, safety and wellbeing of self and others; and organisational values in everything you do. Equality and diversity practice covers both interaction with staff, service users and communities and includes challenging discrimination and promoting equality of opportunity for all 

“Role Requirements” – to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria: 

• Maths and English GCSEs at A-C grades and 3 other GCSE’s 
• Finance knowledge 
• Excellent Excel experience 
• Experience of managing competing deadlines 
• Satisfactory experience in administrative or clerical related work 
• Good admin skills 
• Able to understand financial spreadsheet 

NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD. 

If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application. 

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF. 

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.