Temporary Senior Business Support Admin Officer – Resources

Reference no: Newcastle 6121314198238

Pay Rate: £12.93 per hour PAYE

Minute taking skills & experience is essential for this role

The purpose of the role is to provide comprehensive business and administrative support services to make sure that Directorate needs are met in line with the Cabinet’s vision, priorities and values. Provide personal support to Directors and Senior Officers within the Council.

Main Responsibilities:

• Take part in identifying and implementing business process improvements.
• Contribute to the development, implementation, review and maintenance of business systems and processes.
• Mentor, advise and give guidance to business support staff. This includes demonstrating duties and allocating and overseeing work as needed.
• Deal with enquiries, including those of a complex and technical nature about the service and in line with our procedures and protocols.
• Prepare documents, including correspondence, reports and management information as needed.
• Work with nominated officers responsible for maintenance, repairs and security of designated buildings providing administrative support as needed.
• Organise and contribute to skills transfer activities to support business continuity and to continually improve our service.
• Give confidential, personal secretarial support including arranging and servicing meetings, preparing agendas and taking minutes as needed.
• Develop and maintain positive joint working relationships with relevant internal and external stakeholders.
• Give a professional and courteous reception service as needed.
• Account for, reconcile and make sure of the security of stock, petty cash or cash equivalents in line with our Financial Regulations.
• Promote and implement our equal opportunities policies in all aspects of employment and service delivery.

“Role Requirements” – to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria:

*** Qualification details and any other experience/skills relevant to the job role to help support your application (and help us to help you!) – please give full details within your CV document.

Skills & Experience:

1. Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
2. Experience of providing high level administrative support in a busy, frontline environment.
3. Previous experience in a PA type role would be desirable.
4. The provision of high levels of customer service.
5. Clear knowledge and ability to demonstrate discretion and handling of highly confidential information.
6. Effective verbal and written communication.
7. Minute taking skills and support to meetings.
8. Experience of developing and maintaining positive working relationships with customers, officers and stakeholders.
9. Excellent organisation and time management skills whilst working to challenging deadlines.
10. Working both as part of a team and independently.
11. Experience of coaching and mentoring by providing advice and guidance.
12. ICT Skills: Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).

NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD.

If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application.

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.