SEND Resolution Officer

SEND Resolution Officer 150 150 tcl-admin
SEND Resolution Officer
Interim Position

Hillingdon RQ696305

Posted: 18th October 2022 09:59
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  • Pay Rate:

    £400.00 per day PAYE

  • Hours per Week:

    36 Monday – Friday, normal working hours

  • This opening assignment is for 2-3 months


    UB8 1UW

What's involved with this role:

Interim SEND Resolution Officer   

Job Ref: Hillingdon RQ696305   

Pay Rate: £400.00 per day PAYE   

Enhanced DBS required for this role  

HCPC registration required for this role

To lead and manage the Council’s parental Appeals to the Special Educational Needs and Disability Tribunal (SENDIST)  

Key Responsibilities: 


  • To lead and manage the appeals process for the Special Educational Needs and Disability (SEND) Service to the Special Educational Needs and Disability Tribunal (SENDIST). 
  • To work collaboratively with SEND Officers and be responsible for managing queries related to Tribunal processes. 
  • To lead on developing appropriate policies, procedures, and systems in relation to complaints, disputes and appeals.  
  • To undertake appeals, work in line with statutory requirements and to represent the Local Authority at appeal hearings and ensuring compliance with subsequent Orders.   
  • To make decisions on behalf of the Local Authority in relation to appeals and complaints. 
  • To work with parents who have appealed, and their appointed parental legal representatives and legal agencies involved in the appeals process, to mediate and try to reach resolution without the need for formal Tribunal.   
  • To engage with parents and their legal representatives in mediation and ‘way forward’ meetings, in order to try to reach a resolution rather than appeals to a Tribunal Hearing 

“Role Requirements” – to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria: 

  • Educated to degree level or equivalent or at least three years of experience in the field of Special Educational Needs and Disabilities (SEND) 
  • Extensive knowledge of the Children and Families Act and SEN Code of Practice 
  • Extensive knowledge of the SEND appeals process to Tribunal 
  • Significant experience of SEN Appeals and Tribunals 
  • Significant experience of working with education settings and parents/ young people 
  • Excellent written skills to produce high quality appeal reports and legal case responses 
  • Ability to be self-driven and enthusiastic to deliver innovative, practical, and credible solutions to problems 

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF. 

NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD. 

If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application. 

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other “Essential Requirements” – Please check to ensure that your CV addresses the following items: 

  1. Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours. 
  2. Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this. 
  3. Your availability to work either immediately, or at short notice. 
  4. Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service. 
  5. Please refer to the Role Requirements section above - your CV must address the requirements listed. 


Other preferable/desirable details to include on your CV, if applicable: 

  1. Any local authority/public sector experience 
  2. Any relevant qualifications held or being studied for. 


Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please

Give yourself the best chance of success - View our CV Tip

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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: Hillingdon RQ696305
SEND Resolution Officer
Client Category: Local Authority

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

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If you do not have a CV available right now please use this form to send yourself a reminder. When your CV is available, simply click the link in the email or alternatively reply to that email with your attached your CV.

Job Ref: Hillingdon RQ696305
SEND Resolution Officer
Client Category: Local Authority

CV Tips

Your CV needs to be current with your most recent role. We won’t be able to submit it with any unexplained gaps in employment. It will save time and improve your chances of success if we can put your CV forward immediately without having to ask for revisions.

Your CV must cover the “Essential Requirements” of the role. Ideally you will address the “Essential Requirements” on each job description page directly, in a bullet point list. Please include any DBS details and other qualifications called for.

Your CV should clearly state that you are available to start work either immediately, or at short notice. In general, our clients are unable to work with notice periods of more than 1 week from the point at which a role is offered, 2 weeks at the very most.

We do not put forward covering letters, so please ensure that your CV in contains all relevant information being called for.

We recommend that you consider sending us a CV suitably tailored CV for each role that you apply for. Job board aggregator sites will generally store only one version of your CV, which can be a bit limiting, so this is to your advantage.

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