SEND Resolution Officer-Social Care

SEND Resolution Officer-Social Care 150 150 tcl-admin
SEND Resolution Officer-Social Care
Uxbridge, London
Interim Position

Hillingdon RQ691284

Posted: 18th October 2022 11:01
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  • Pay Rate:

    £241.22 per day PAYE

  • Hours per Week:

    35-37 Monday – Friday, normal working hours

  • This opening assignment is for 2-3 months.

  • Uxbridge, London,

    UB8 1UW

What's involved with this role:


Interim SEND Resolution Officer-Social Care

Reference no: Hillingdon RQ691284

Pay rate: £241.22 per day PAYE

Enhanced DBS  & Barred List Check required


The post-holder will organise and deliver training to the SEND Team and other relevant professionals, providing guidance, advice and support when required. They will work with education settings and parents/ young people on trying to resolve disputes and appeals and agreeing the best possible outcome for the child/ young person (CYP) with special educational needs and disabilities (SEND) while ensuring the most efficient use of public resources.


Key responsibilities:

  • Lead and manage the Council’s parental Appeals to the Special Educational Needs and Disability Tribunal (SENDIST)
  • Co-ordinate the process, procedures and data linked to the Borough appeals SENDIST
  • Be responsible for case managing the individual appeals, engaging all key partners in preparation for the appeal as well as being responsible for representing the Local Authority at appeal hearings and ensure compliance with subsequent Orders.
  • Be a source of expert advice to the Council and SEND Officers on all aspects of the SENDIST.
  • Be responsible for supporting the local area and key stakeholders with their duties related to SENDIST and work closely with the LA’s legal team.


“Specific Role Requirements” – to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria:


Experience & Knowledge / Technical skills

  • Educated to degree level or equivalent or at least three years of experience in the field of Special Educational Needs and Disabilities (SEND).
  • Extensive knowledge of the Children and Families Act and SEN Code of Practice.
  • Extensive knowledge of policies and guidance and its implications for Children and Young People with Special Educational Needs and Disabilities.
  • Extensive knowledge of the types of special needs and disabilities that effect children’s education and an ability to develop this knowledge.
  • Extensive knowledge of the issues faced by children and young people with special educational needs and disabilities and their families.
  • Significant experience of SEN Appeals and Tribunals.
  • Significant experience of working with education settings and parents/ young people.
  • Significant experience of providing support, advice and guidance to education settings and families on disabilities.
  • Substantial legal experience or an equivalent legal qualification or substantial relevant experience in SEN.
  • Significant experience of managing a high case load of complex cases.


Skills & Abilities

  • Excellent written skills to produce high quality appeal reports and legal case responses.
  • Excellent verbal communication skills.
  • Effective negotiation skills.
  • Excellent advocacy skills and people management skills.
  • High level analytical skills problem solving and decision-making skills.
  • Ability to interpret the local government agenda and apply to local services.
  • Able to work independently.
  • Ability to successfully managing conflict and disputes in difficult situations.
  • Ability to effectively negotiate resolutions.
  • Ability to work flexibly to meet the needs of the service which may include some work outside of normal office hours
  • Ability to effectively prioritise and meet deadlines when faced with conflicting priorities


To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF.

NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD.

If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application.

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.


Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:

  1. Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours.
  2. Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.
  3. Your availability to work either immediately, or at short notice.
  4. Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
  5. Please refer to the Role Requirements section above - your CV must address the requirements listed.


Other preferable/desirable details to include on your CV, if applicable:

  1. Any local authority/public sector experience
  2. Any relevant qualifications held or being studied for.


Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please

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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: Hillingdon RQ691284
SEND Resolution Officer-Social Care
Client Category: Local Authority

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

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If you do not have a CV available right now please use this form to send yourself a reminder. When your CV is available, simply click the link in the email or alternatively reply to that email with your attached your CV.

Job Ref: Hillingdon RQ691284
SEND Resolution Officer-Social Care
Client Category: Local Authority

CV Tips

Your CV needs to be current with your most recent role. We won’t be able to submit it with any unexplained gaps in employment. It will save time and improve your chances of success if we can put your CV forward immediately without having to ask for revisions.

Your CV must cover the “Essential Requirements” of the role. Ideally you will address the “Essential Requirements” on each job description page directly, in a bullet point list. Please include any DBS details and other qualifications called for.

Your CV should clearly state that you are available to start work either immediately, or at short notice. In general, our clients are unable to work with notice periods of more than 1 week from the point at which a role is offered, 2 weeks at the very most.

We do not put forward covering letters, so please ensure that your CV in contains all relevant information being called for.

We recommend that you consider sending us a CV suitably tailored CV for each role that you apply for. Job board aggregator sites will generally store only one version of your CV, which can be a bit limiting, so this is to your advantage.

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