Quality Assurance Service Manager – Safeguarding

Quality Assurance Service Manager – Safeguarding 150 150 TCLRec
Quality Assurance Service Manager - Safeguarding
OXFORD, Oxfordshire
Interim Position

Oxfordshire 5243810

Posted: 18th January 2024 08:51
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  • Pay Rate:

    £35.18 per hour PAYE

  • Hours per Week:

    37 Monday – Friday, normal working hours

  • This opening assignment is for 5 months

  • OXFORD, Oxfordshire,

    OX1 1ND

What's involved with this role:

Interim Quality Assurance Service Manager - Safeguarding & Children We Care For

Reference no:  Oxfordshire 5243810

Pay rate: £35.18 per hour PAYE

Hours per week: 37 Monday – Friday, normal working hours

This opening assignment is for 5 months

City: OXFORD, Oxfordshire

Enhanced DBS required for this role

A Quality Assurance Service Manager is required to manage and deliver a high-quality Child Protection Chair and Children We Care For Reviewing Service which complies with the Care Planning, Placement and Case Review (England) Regulations 2010, ensuring implementation of national guidance and Oxfordshire Safeguarding Children Board inter-agency child protection policy and procedures.

Responsible for quality assuring child protection and Children We Care For practice, and supporting the work of the OSCB to ensure continuous improvement in safeguarding practice across all services to children in the county, driving forward improvements in line with the strategic objectives of the Children, Education and Families and Oxfordshire Safeguarding Children Board. To act as Fostering Agency Decision Maker, including determining the appropriateness of Foster Panel decisions regarding approvals, deregistrations and other related matters.

Key responsibilities:

  • Responsible for planning and implementing an effective Safeguarding and Reviewing Service (Child Protection Conferences and Children We Care For statutory reviews), as set out in the relevant legislation and associated guidance, ensuring that the service is sensitive to the needs of children, young people and families, and is of the highest professional standard.
  • In line with the IRO Handbook 2010, the designated manager is accountable for the quality of the service that is offered to children subject to Child Protection Plans and Children We Care For plans. The role will include providing oversight, professional advice and management support to each CP Chair/IRO. The manager should have the independence, ability and confidence to support the CP Chair/IRO through the OCC Resolution and Escalation process and to ensure that the IRO’s employment is not put at risk, should the IRO progress a matter to a more senior level and/or outside to Cafcass.
  • Responsible for ensuring that there are policies in place to ensure the quality of service delivery. This should include regular and routine feedback from parents, children and social workers and an audit of the records and direct observation of the IRO.
  • Alongside other colleagues in children’s services, responsible for establishing effective arrangements for Children We Care For and children subject to Child Protection Plans to communicate with senior managers in children’s services and across the local authority and other agencies.
  • Alongside colleagues, the manager should ensure that the size of caseload enables each IRO to comply with primary legislation, the Regulations and relevant guidance in order to achieve the outcomes for every Child We Care For that a conscientious and caring parent would seek for their own children. This may include having the authority to limit requests made by the local authority for the IRO to undertake additional tasks, which are not part of the IRO role.
  • The manager should be responsible for the production of an annual report for the scrutiny of the members of the corporate parenting board and Oxfordshire Safeguarding Children Board.
  • Responsible for management and supervision of a team of CP Chairs/IROs, in accordance with Directorate supervision policy; for staff development and practice improvement, management of staff performance and for ensuring under-performance is dealt with robustly.
  • Responsible for effective service delivery through an adequately resourced team, using recruitment, induction, training and workforce planning methods to support the team’s development and performance.
  • Responsible and accountable for collation, tracking and analysis of child protection and Child We Care For performance management information, reporting to the Directorate Leadership Team and the Oxfordshire Safeguarding Children Board, and contributing to the development and implementation of improvement plans.


NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly.

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:


  • Educated to degree level or equivalent, professional social work qualification.
  • Evidence of continuous training and personal development, current SWE registration.



  • Considerable experience of delivering child protection and children we care for services in a statutory setting and assessment and management of risk, and for quality assurance.
  • Track record of developing performance management systems and processes and using data accordingly.
  • Solid experience of successfully managing and developing staff and their performance, particularly through periods of change and uncertainty.
  • Experience of complex inter-agency partnership work.
  • Demonstrable experience of producing high quality evidence-based management reports for a range of audience.



  • Knowledge of childcare legislation and associated guidance and regulations, research and evidence-based good practice in the field, government policy agenda and emerging proposals for the future, ICS, children’s rights, equal opportunities and diversity.


Skills & Abilities:

  • Solution focussed, providing effective and respectful challenge.
  • Ability to create and develop professional initiatives in a child and family centred way for complex statutory services.
  • Authoritative, conscientious and credible in dealings at all levels.
  • Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).


***Qualification details and any other experience/skills relevant to the job role to help support your application (and help us to help you!) – please give full details within your CV document.

Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.



Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please

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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: Oxfordshire 5243810
Quality Assurance Service Manager - Safeguarding
Client Category: Local Authority

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

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Job Ref: Oxfordshire 5243810
Quality Assurance Service Manager - Safeguarding
Client Category: Local Authority

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