PT Team Co-Ordinator/Administrator

PT Team Co-Ordinator/Administrator 150 150 TCLRec
PT Team Co-Ordinator/Administrator
Stoke on Trent, Staffordshire
Contract / Temporary

Stoke 5248879

Posted: 13th May 2024 14:33
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  • Pay Rate:

    £12.70 per hour PAYE

  • Hours per Week:

    18.5 specific days and hour TBC

  • This opening assignment is for 1-2 months

  • Stoke on Trent, Staffordshire,

    ST4 1RN

What's involved with this role:

Temporary Team Co-Ordinator/Administrator

Reference no:  Stoke 5248879

Pay Rate: £12.70 per hour PAYE 

Hours per week: 18.5 specific days and hour TBC

Role Length: This opening assignment is for 1-2 months

City: Stoke on Trent, Staffordshire

Enhanced DBS disclosure is listed as a requirement for this role

This role will support front line social workers and will often be the first point of contact for service users, partners and other agencies.  The duties include updating records on the system, taking minutes, arranging meetings and transport, financial tasks and any other administrative task required to support the team.

Key Responsibilities:

  • Provide an excellent customer service, displaying a ‘can do’ attitude, working with accuracy and speed.
  • Provide an efficient, effective, empathetic and responsive service to the public, agencies and professionals and a commitment to customer care and service.
  • Maintain systems and processes to enable the smooth running of the social work Team, ensuring that the work of the Team is co-ordinated and well organised.
  • Act as a first point of contact for enquiries to the service and or Team, some of which may be complex and/or contentious, from other staff, members of the public, or other agencies. To answer queries where possible, and to take messages for members of the Team or direct the caller to another source of help
  • Be aware of children’s and families’ circumstances and to keep up to date on developments within cases, in order to be equipped to answer queries from children, families, staff or other agencies as directed by the Team Manager.
  • Ensure diaries and appointments for members of the Team are co-ordinated and accessible.
  • Organise meetings and arrange venues for members of the Team and alert members to forthcoming meetings and appointments.
  • Maintain systems of key statutory requirements for children as directed by the Team Manager, for example child protection visits, children’s reviews etc., ensuring that members of the Team are aware of due dates in advance.
  • Service the weekly case planning meeting ensuring papers are prepared, relevant professionals are invited to specific case discussions, and accurate records are kept for each child discussed.
  • Access, input and retrieve information using Corporate and Departmental information systems (manual and computerised).
  • Maintain up-to-date information on files, lists and records as required (manual and/or computerised) and ensure easy retrieval of the same information.


NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD.

If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application.

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Due to the number of CVs being sent to us under current market conditions, we cannot, unfortunately, respond to all applications. If, therefore, you have not heard from us within 3 days please make a working assumption that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles.

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:

Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.


  1. Good standard of education with excellent numeracy and literacy skills.


Skills & Experience:

  1. Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
  2. Good standard of education with excellent numeracy and literacy skills.
  3. Ability to demonstrate experience of positive and effective working relationships.
  4. Excellent oral and written communication skills including the ability to deal with members of the public and staff in a sensitive and appropriate manner.
  5. Ability to work both as part of a team and work on your own initiative.
  6. Good administrative skills.
  7. An ability to manage competing demands and priorities, work methodically, think systematically and achieve targets.
  8. Computer literacy and the skills necessary to work with information management systems and produce good quality data in a variety of formats.
  9. Ability to write concise reports and summarise information.
  10. Knowledge of, and sensitivity to, the needs of vulnerable children and their families.
  11. Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).


Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please

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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: Stoke 5248879
PT Team Co-Ordinator/Administrator
Client Category: Local Authority

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

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Job Ref: Stoke 5248879
PT Team Co-Ordinator/Administrator
Client Category: Local Authority

CV Tips

Your CV needs to be current with your most recent role. We won’t be able to submit it with any unexplained gaps in employment. It will save time and improve your chances of success if we can put your CV forward immediately without having to ask for revisions.

Your CV must cover the “Essential Requirements” of the role. Ideally you will address the “Essential Requirements” on each job description page directly, in a bullet point list. Please include any DBS details and other qualifications called for.

Your CV should clearly state that you are available to start work either immediately, or at short notice. In general, our clients are unable to work with notice periods of more than 1 week from the point at which a role is offered, 2 weeks at the very most.

We do not put forward covering letters, so please ensure that your CV in contains all relevant information being called for.

We recommend that you consider sending us a CV suitably tailored CV for each role that you apply for. Job board aggregator sites will generally store only one version of your CV, which can be a bit limiting, so this is to your advantage.

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