Pensions Technician – Finance

Pensions Technician – Finance 150 150 TCLRec
Pensions Technician - Finance
CHESTER, Cheshire
Contract / Temporary

Cheshire W 5248402

Posted: 2nd May 2024 09:00
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  • Pay Rate:

    £13.47 per hour PAYE

  • Hours per Week:

    37 Monday – Friday, normal working hours

  • This opening assignment is for 3 months

  • CHESTER, Cheshire,

    CH1 2NU

What's involved with this role:

Temporary Pensions Technician / Admin - Finance

Reference no:  Cheshire W 5248402

Pay rate: £13.47 per hour PAYE

Hours per week: 37 Monday – Friday, normal working hours

This opening assignment is for 3 months  

City: CHESTER, Cheshire

Hybrid working

A Pensions Technician is required to undertake specialised Pensions administrative/technical activities and supervision of team members responsible for processing a specific area of work so that the functions of the work area progress efficiently within agreed timescales according to defined procedures.

Key responsibilities:

  • Undertake specialised technical and administrative pensions processes and procedures which require interpretation and judgement to achieve satisfactory and required outcomes.
  • Undertake research on specified matters and areas of work to obtain, collate and present information in a logical and acceptable format for use by senior staff for operational/financial management and policy development purposes.
  • Respond to non-routine and complex enquiries, budgeting policies and practices, using discretion and judgement in forming responses to that advice on the area of work dealt with by the section is consistently given in accordance with agreed policies and within defined procedures.
  • Identify problems by continuous review and make recommendations for action to more senior members of staff on the jobholder’s specified objectives.
  • Allocate, monitor and control workloads of more junior staff in order to ensure that the day to day work of the section is progressed according to agreed timescales and schedules and that problems are identified and addressed.
  • Train staff so as to ensure that they are competent to undertake the required tasks commensurate with the principle responsibilities of their jobs.
  • Ensure that systems connected with the work of the section are properly operated problem areas identified and suggestions for improvement made so as to ensure optimum efficiency and effectiveness.
  • Monitor performance against Financial Services and Council Standards with own area of responsibility to ensure compliance and achievement.


NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly.

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Due to the number of CVs being sent to us under current market conditions, we cannot, unfortunately, respond to all applications. If, therefore, you have not heard from us within 3 days please make a working assumption that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles.

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:


  • Preferred BTEC Higher or equivalent.
  • Member of the Institute of Payroll and Pensions Management (IPPM) desirable.



  • Minimum 4 years in the pensions industry and or customer service.
  • Evidence of successful implementation of process improvement.
  • Experience in problem analysis and delivering workable solutions.
  • Evidence of managing customer expectations and service levels.
  • Evidence of resolving pension problems and obtaining high levels of customer satisfaction.
  • Evidence of introducing change and improvement in the pension’s environment.



  • Detailed working knowledge and practical expertise in the use of PC software.
  • Understanding of pensions practices of the Local Government Pension Scheme regulations.
  • In depth working knowledge of databases/Task Management and document production.
  • Sound working knowledge of pensions practices and procedures desirable.
  • A good understanding of CWAC business objectives desirable.


Skills & Abilities:

  • Good communication skills, oral, written and presentations.
  • An ability to plan, initiate and implement change and quality improvement in service delivery, using creativity and innovation.
  • Customer focus with the drive and focus to continually improve service delivery and quality of information.
  • Ability to exercise technical judgement in identifying and resolving problems. Communicate technical issues without the use of pension jargon.
  • Ability to work to deliver quality work to timescales.
  • Good team player who is committed to develop and support team members to reach their full potential.
  • Methodical worker with logic and pragmatic approach, setting high standards for themselves and others.
  • Calm, collective, decisive and resilient when working to tight timescales.
  • Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).


***Qualification details and any other experience/skills relevant to the job role to help support your application (and help us to help you!) – please give full details within your CV document.



Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please

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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: Cheshire W 5248402
Pensions Technician - Finance
Client Category: Local Authority

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

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Job Ref: Cheshire W 5248402
Pensions Technician - Finance
Client Category: Local Authority

CV Tips

Your CV needs to be current with your most recent role. We won’t be able to submit it with any unexplained gaps in employment. It will save time and improve your chances of success if we can put your CV forward immediately without having to ask for revisions.

Your CV must cover the “Essential Requirements” of the role. Ideally you will address the “Essential Requirements” on each job description page directly, in a bullet point list. Please include any DBS details and other qualifications called for.

Your CV should clearly state that you are available to start work either immediately, or at short notice. In general, our clients are unable to work with notice periods of more than 1 week from the point at which a role is offered, 2 weeks at the very most.

We do not put forward covering letters, so please ensure that your CV in contains all relevant information being called for.

We recommend that you consider sending us a CV suitably tailored CV for each role that you apply for. Job board aggregator sites will generally store only one version of your CV, which can be a bit limiting, so this is to your advantage.

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