Passenger Transport Review & Technical Manager

Passenger Transport Review & Technical Manager 150 150 TCLRec
Passenger Transport Review & Technical Manager
Glenfield, Leicestershire
Contract / Temporary

Leicestershire TCL 0008 29AD / 1

Posted: 13th November 2023 11:10
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  • Pay Rate:

    £16.13 per hour PAYE

  • Hours per Week:

    35-37 Monday – Friday, normal working hours

  • This opening assignment is for 4 months

  • Glenfield, Leicestershire,

    LE3 8RA

What's involved with this role:

Temporary Passenger Transport Review & Technical Manager

Job Ref: Leicestershire TCL 0008 29AD / 1

Pay Rate: £16.13 per hour PAYE

Hours per week: 35-37 Monday – Friday, normal working hours

Role Length: This opening assignment is for 4 months

City: Glenfield, Leicestershire

Hybrid working

The purpose of the role is to assist in the effective, efficient and legally compliant delivery of passenger transport services. This post will include project planning, management and implementation involving close liaison with internal and external stakeholders.

Key Responsibilities:

  • Ensure that the services are delivered for the benefit of the people of Leicestershire.
  • Maintain positive and cooperative working relationships with customers and colleagues within the team and across the service.
  • Ensure activities are delivered in the most efficient and effective manner as possible.
  • Assist in developing appropriate new systems and processes to deliver efficient transport.
  • Assist with developing & implementing necessary ICT facilities within the established project group and the Transport Operations service.
  • Assist the Team Manager in the review and development of business processes.
  • Implement new processes and systems following on from the reviews above.
  • To manage and administer the revenue collection process, including managing payment defaults and communicating with non-paying customers to recoup debts, escalating where necessary.
  • Assist in the transport appeals process, including reviewing and formally responding to appeals on behalf of the Council.
  • Such other duties as required by the Team Managers commensurate with the duties of the post.
  • Responsible for protecting and managing information securely, and reporting breaches or suspected information security breaches, in line with Council policies.


NB: Please feel free to apply to us direct via job[email protected] by quoting the job reference and job title exactly.

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.


Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:



  1. BTEC Higher or equivalent in relevant field plus relevant experience.
  2. Degree or equivalent relevant qualification plus experience.


Skills & Experience:

  1. Experience negotiating with external contractors
  2. Working collaboratively with partners and influencing outcomes.
  3. Analysis of statistical information of a complex nature.
  4. Compilation of performance and/or other management statistics.
  5. Experience working within a contract management environment.
  6. Experience co-ordinating and ensuring efficient operation of transport services.
  7. Experience implementing continuous improvements in a service provision.
  8. Project Management skills.
  9. Business Process Re-engineering skills.
  10. Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).


  1. Sound knowledge of legislation relevant to transport provision including the Transport Acts 1985 and 2000.
  2. Knowledge of Leicestershire County Council’s Policies and Procedures in relation to Transport services.
  3. Working knowledge of databases, including bespoke systems.


Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please

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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: Leicestershire TCL 0008 29AD / 1
Passenger Transport Review & Technical Manager
Client Category: Local Authority

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

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Job Ref: Leicestershire TCL 0008 29AD / 1
Passenger Transport Review & Technical Manager
Client Category: Local Authority

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