Parking Suspension Assistant – Parking Enforcement

Parking Suspension Assistant – Parking Enforcement 150 150 TCLRec
Parking Suspension Assistant - Parking Enforcement
Portsmouth, Hampshire
Contract / Temporary

Portsmouth 5235717

Posted: 12th September 2023 08:38
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  • Pay Rate:

    £10.99 per hour PAYE

  • Hours per Week:

    37 Monday – Friday, normal working hours

  • This opening assignment is for 5-6 months

  • Portsmouth, Hampshire,

    PO1 2AL

What's involved with this role:

Temporary Parking Suspension Assistant - Parking Enforcement

Reference no:  Portsmouth 5235717

Pay Rate: £10.99 per hour PAYE 

37 hours Monday – Friday, normal working hours

This opening assignment is for 5-6 months

City: Portsmouth, Hampshire

This role is part office based and part on street. Full UK driving licence is required.

The successful candidate will be working in the Parking Enforcement Team and reporting to the Senior Parking Suspension Assistant, you will be responsible for the processing and arranging of parking suspensions; arranging quotations and answering customer queries on suspensions through all types of communication channels, for example face to face, email and telephone.

Key Responsibilities:

  • Ensuring prompt and efficient processing of all requests for suspensions.
  • Issuing of suspensions in accordance with agreed eligibility criteria and within the legal framework for parking suspensions and TTROs.
  • Assessing locations and arranging quotations for suspensions.
  • Arranging the placement and collection of signage and temporary street furniture for locations.
  • Liaise with residents and businesses of Portsmouth over the telephone and email with regards to suspension enquiries.
  • Liaise with individual staff and departments relating to the arranging of suspensions for departments/projects carrying out the business of the City Council.
  • Liaising with event organisers to arrange and advise on appropriate suspensions.
  • Dealing with customer enquiries, including providing information and advice on suspension matters for both residents and businesses.
  • On street duties including meeting with customers to discuss enquiries and provide advice and the physical making, placement and removal of signage.
  • Maintain the accuracy and integrity of the computerised suspension and quotation database, to ensure the correct details are recorded.
  • Arranging invoicing and taking payments.
  • Promoting the efficiency and effectiveness of the Parking Service at all times.


NB: Please feel free to apply to us direct via job[email protected] by quoting the job reference and job title exactly.

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:



  1. Educated to GCSE level of English and Mathematics.


Skills & Experience:

  1. Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
  2. Strong attention to detail is essential for this post.
  3. Relevant experience in a similar admin role, working accurately in a fast-paced environment.
  4. A strong customer focused approach to work.
  5. Good communication skills both written and verbal.
  6. Ability to undergo training as necessary and show the ability to learn quickly.
  7. Good interpersonal communication skills.
  8. Ability to build good relationships and have a positive influence on colleagues.
  9. Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).



Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please

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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: Portsmouth 5235717
Parking Suspension Assistant - Parking Enforcement
Client Category: Local Authority

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

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Job Ref: Portsmouth 5235717
Parking Suspension Assistant - Parking Enforcement
Client Category: Local Authority

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