Operations Admin Assistant – SEND

Operations Admin Assistant – SEND 150 150 tcl-admin
Operations Admin Assistant – SEND
COLCHESTER, Essex
Contract / Temporary

Essex 9505

Posted: 11th October 2022 05:31
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  • Pay Rate:

    £12.39 per hour PAYE

  • Hours per Week:

    35-37 Monday – Friday, normal working hours

  • This opening assignment is for 9 months

  • COLCHESTER, Essex,

    CO4 9YQ

What's involved with this role:

Full Job Title: Temporary Operations Admin Assistant – SEND

Job Reference: Essex 9505

Pay Rate: £12.39 per hour PAYE

This role is Office based

The SEND Operations Assistant provides administration and support to deliver the council's statutory duties for SEN assessment, monitoring and review.

The postholder is responsible for the following:

  • Maintaining a specified allocation of children and young people (CYP) with existing EHCPs. This will include the carrying out of all statutory processes relevant to each child and young person and their EHCP (annual review, amendment to EHCP, cease EHCP, IPRA,), taking responsibility for the progression of all allocated statutory work such that statutory timescales are met.
  • Coordinating and securing school placements for CYP at points of transition and liaising with relevant internal and external partners as appropriate. Ensuring the Admissions Team are advised of decisions. Co-ordinating the amendments of the EHCP following change of placement.
  • Recognising issues around individual CYP (attendance, safeguarding, lack of progress) and alerting senior managers, recommending and/or seeking advice on next steps.
  • Prepare and present information relating to the EHCPs within their allocation for submission to various decision-making panels and undertaking any follow-up work identified by the panel meeting; sharing the decisions with parents and partner agencies. Communicating and explaining decisions which are not always positively received both verbally and in writing.
  • Representing SEND services by acting as a frontline contact for parents/carers, CYP, schools, settings and other partner agencies. Recognising where issues need to be escalated. Recognising safeguarding concerns and acting accordingly. Signposting service users to relevant teams where appropriate and taking responsibility for responding directly to queries wherever possible.
  • Liaising with other local authorities for CYP who have moved into or are leaving Essex. Ensuring correct paperwork is received and actioned accordingly. Consulting and arranging school placements and arranging appropriate information to enable the amendments of the EHCPs.
  • Maintain tracking systems for all students who are at the point of phase transfer each year. Provide support to SEND Operations Partners and SEND Operations Co-ordinators to ensure that statutory processes and timescales are fully complied with and that, where appropriate, EHCP’s are ceased in a timely manner.
  • Preparing a chronology/summary about individual CYPs to support ECC’s response to priority work: Members Enquiries, Local Government Ombudsman Enquiries, Corporate Complaints and SEND Tribunals. Involvement in any additional SEND Tribunal work arising; liaising with the Tribunal Teams and consulting and chasing responses from various provisions.
  • Sending out the agreed final versions of EHCPs in the specified timescale.
  • Organisation and constant prioritisation of workload to manage high volume of incoming work on a daily basis, alerting senior colleagues where statutory obligations are compromised.

 

Specific Role Requirements” – to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria:

  1. Educated to RQF level 2 or equivalent by experience.
  2. Evidence of continuing professional development relating to the LA’s statutory duty relating to CYP with SEND.
  3. Thorough working knowledge of SEND Code of Practice 2015
  4. Excellent verbal and written communication and interpersonal skills, including an ability to engage positively within difficult conversations.
  5. Experience of working successfully as part of busy team in a business support or administrative environment.
  6. Effective time management and prioritisation skills with the ability to manage own workload under pressure and adapt quickly and effectively to changing circumstances/situations.
  7. ICT Skills: Strong IT skills including Microsoft packages or equivalent (e.g. G Suite)

 

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF.

NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD.

If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application.


Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other Essential Requirements” – Please check to ensure that your CV addresses the following items:

  1. Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours.
  2. Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.
  3. Your availability to work either immediately, or at short notice.
  4. *** Qualification details and any other experience/skills relevant to the job role to help support your application (and help us to help you!) – please give full details within your CV document.
  5. Please refer to the Role Requirements section above – your CV must address the requirements listed

Other preferable/desirable details to include on your CV, if applicable:

  1. Any local authority/public sector experience
  2. Any relevant qualifications held or being studied for

N

Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please

Give yourself the best chance of success - View our CV Tip

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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: Essex 9505
Operations Admin Assistant – SEND
Client Category: Local Authority

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

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If you do not have a CV available right now please use this form to send yourself a reminder. When your CV is available, simply click the link in the email or alternatively reply to that email with your attached your CV.


Job Ref: Essex 9505
Operations Admin Assistant – SEND
Client Category: Local Authority

CV Tips

Your CV needs to be current with your most recent role. We won’t be able to submit it with any unexplained gaps in employment. It will save time and improve your chances of success if we can put your CV forward immediately without having to ask for revisions.

Your CV must cover the “Essential Requirements” of the role. Ideally you will address the “Essential Requirements” on each job description page directly, in a bullet point list. Please include any DBS details and other qualifications called for.

Your CV should clearly state that you are available to start work either immediately, or at short notice. In general, our clients are unable to work with notice periods of more than 1 week from the point at which a role is offered, 2 weeks at the very most.

We do not put forward covering letters, so please ensure that your CV in contains all relevant information being called for.

We recommend that you consider sending us a CV suitably tailored CV for each role that you apply for. Job board aggregator sites will generally store only one version of your CV, which can be a bit limiting, so this is to your advantage.

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