Neighbourhood Officer – Housing

Neighbourhood Officer – Housing 150 150 TCLRec
Neighbourhood Officer - Housing
Interim Position

MCC TCL 0008 51AA / 1

Posted: 5th January 2024 12:00
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  • Pay Rate:

    £25.00 per hour PAYE

  • Hours per Week:

    35 Monday – Friday, normal working hours

  • This opening assignment is for 2-3 months


    M18 8EQ

What's involved with this role:

Interim Neighbourhood Officer - Housing

Reference no: MCC TCL 0008 51AA / 1

Pay Rate: £25.00 per hour PAYE

35 Monday – Friday, normal working hours

This opening assignment is for 2-3 months


Basic DBS disclosure required

Rate is negotiable

The role may be remote

The role holder will provide high quality, customer focused, flexible and timely support thereby contributing to the achievement of objectives of a high quality service.

Involved in enforcing standards and/or regulating community activity. Have an understanding of the impact of statutory regulations, legislation and national guidelines on core regulatory activities. Be responsible for advising the public and external stakeholders on compliance and regulatory processes.

Key Responsibilities

  • Support with the delivery of the City Council’s statutory enforcement obligations and where necessary liaise with other Council departments or relevant bodies.
  • Deal effectively with requests for within designated timescales and maintaining accurate records of all relevant investigations, inspections and meetings
  • Provide technical and legislative advice in interpretation and enforcement of relevant legislation to officers across Neighbourhood Services. Assist in the review and translation of statutory regulations, legislation and national guidelines.
  • Work closely with key stakeholders to develop and maintain effective partnerships, linkages and greater coordinated working ensuring effective community and member engagement and clear channels of communication
  • Ensure that complex information is interpreted to a high standard and potential solutions are communicated to relevant parties
  • Roles at this level may be required to undertake management duties, either through direct line management of a team (including appraisals, performance management and other duties) or through matrix management of a virtual team of officers.
  • Personal commitment to continuous self development and service improvement.

NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly.

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:

Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.


  • Qualified in Housing Health and Safety Rating System (HHSRS).


  • In depth knowledge, understanding and practical application of housing legislation or a degree in Environmental Health or an HNC in Environmental Health
  • Environmental Health Qualification or equivalent (desirable)


  • Experience of Housing Compliance and Enforcement and Mandatory HMO Licensing and/or Selective Licensing
  • Experience of using Flare/APP/ Civica (desirable)

Skills & Abilities:

  • Excellent time management skills, creating own work schedules, prioritising, preparing in advance and setting realistic timescales for own self and others. Has the ability to visualise a sequence of actions needed to achieve a specific goal and how to estimate the resources required.
  • Ability to formulate independently a range of options for new or unfamiliar situations and to select the appropriate course of action to produce a logical, practical and acceptable solution. An ability to make independent decisions of a relatively uniform nature.
  • Ability to find creative solutions where there are no existing parameters or procedural framework.
  • Ability to use multiple applications, systems and associated software packages
  • Is able to effectively transfer key and complex information to all levels of staff, adapting the style of communication as necessary and ensuring that this information is understood.


Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please

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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: MCC TCL 0008 51AA / 1
Neighbourhood Officer - Housing
Client Category: Local Authority

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

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If you do not have a CV available right now please use this form to send yourself a reminder. When your CV is available, simply click the link in the email or alternatively reply to that email with your attached your CV.

Job Ref: MCC TCL 0008 51AA / 1
Neighbourhood Officer - Housing
Client Category: Local Authority

CV Tips

Your CV needs to be current with your most recent role. We won’t be able to submit it with any unexplained gaps in employment. It will save time and improve your chances of success if we can put your CV forward immediately without having to ask for revisions.

Your CV must cover the “Essential Requirements” of the role. Ideally you will address the “Essential Requirements” on each job description page directly, in a bullet point list. Please include any DBS details and other qualifications called for.

Your CV should clearly state that you are available to start work either immediately, or at short notice. In general, our clients are unable to work with notice periods of more than 1 week from the point at which a role is offered, 2 weeks at the very most.

We do not put forward covering letters, so please ensure that your CV in contains all relevant information being called for.

We recommend that you consider sending us a CV suitably tailored CV for each role that you apply for. Job board aggregator sites will generally store only one version of your CV, which can be a bit limiting, so this is to your advantage.

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