Internal Communications & Engagement Officer

Internal Communications & Engagement Officer 150 150 TCLRec
Internal Communications & Engagement Officer
Interim Position

Greenwich RQ922369

Posted: 17th May 2023 13:52
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  • Pay Rate:

    £22.25 per hour PAYE

  • Hours per Week:

    35 Monday – Friday, normal working hours

  • This opening assignment is for 3 months


    SE18 6HQ

What's involved with this role:

Interim Internal Communications & Engagement Officer   

Reference no: Greenwich RQ922369   

Pay rate £22.25 per hour PAYE  

This opening assignment is for 3 months 

To develop, manage and evaluate internal communications and engagement campaigns on Council services across a range of channels and media, as part of a multidisciplinary team. Develops and delivers internal communications that engage staff, support strategy and promote values 

Key responsibilities: 


  • Lead development of internal communications and engagement plans, campaigns and marketing activities across different media for Council services in accordance with the Council’s priorities. 
  • Delivers and evaluates comprehensive, coherent, consistent and co-ordinated internal communications using a range of channels and balancing reactive with proactive communications. 
  • Manages the different internal comms platforms e.g., our intranets and all staff MS/Zoom Team’s meetings and in-person events. 
  • To develop, write, edit and review content for the Council’s internal communication channels including websites, printed publications, speeches, press releases and social media accounts, ensuring that it is of a high quality, meets corporate standards, is suitable for the target audience, accessible, and useful. 
  • To ensure a pro-active approach to communications through a positive use of forward planning and meetings with councillors and officers, including cabinet members and senior officers/Directors. 
  • To advise council departments on engagement activity to ensure that it is carried out to a standard that will preserve the Council’s reputation and ensure the consultation or engagement is successful. 
  • To work with designers and contractors to successfully deliver the Council’s communications, publications and digital services, overseeing the quality of work.  
  • Evaluate all work and monitor to improve activity, and the coordination of campaigns and internal activity.  
  • To provide advice to senior officers, councillors, council departments and contractors and to work with them on a range of internal communications issues. 
  • Works closely with the Chief Executive, Directors, OD Manager and other colleagues across the organisation, including the external communications team, to ensure IC is effective and representative 

“Role Requirements” – to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria: 

  • Experience of operating standard IT packages including Microsoft Office, content management systems, engagement and media management systems 
  • Excellent communication, organisational and presentation skills, together with an ability to prioritise workloads to meet tight deadlines, focus on forward planning but with the flexibility to be responsive.  
  • Skills in understanding and responding to different perspectives and taking a cross organisational perspective able to influence at all levels and build networks 
  • Excellent interpersonal skills, relationship-building skills and an ability to communicate clearly and accurately to a variety of internal audiences to shape and improve communications. 
  • Ability to develop, manage and deliver complex staff engagement communications campaigns and projects, to meet service requirements and to ensure the best outcomes 

NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD. 

If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application. 

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF. 

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity. 

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other “Essential Requirements” – Please check to ensure that your CV addresses the following items: 

  1. Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours. 
  2. Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this. 
  3. Your availability to work either immediately, or at short notice. 
  4. Please refer to the Role Requirements section above - your CV must address the requirements listed. 


Other preferable/desirable details to include on your CV, if applicable: 

  1. Any local authority/public sector experience 
  2. Any relevant qualifications held or being studied for. 


Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please

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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: Greenwich RQ922369
Internal Communications & Engagement Officer
Client Category: Local Authority

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

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Job Ref: Greenwich RQ922369
Internal Communications & Engagement Officer
Client Category: Local Authority

CV Tips

Your CV needs to be current with your most recent role. We won’t be able to submit it with any unexplained gaps in employment. It will save time and improve your chances of success if we can put your CV forward immediately without having to ask for revisions.

Your CV must cover the “Essential Requirements” of the role. Ideally you will address the “Essential Requirements” on each job description page directly, in a bullet point list. Please include any DBS details and other qualifications called for.

Your CV should clearly state that you are available to start work either immediately, or at short notice. In general, our clients are unable to work with notice periods of more than 1 week from the point at which a role is offered, 2 weeks at the very most.

We do not put forward covering letters, so please ensure that your CV in contains all relevant information being called for.

We recommend that you consider sending us a CV suitably tailored CV for each role that you apply for. Job board aggregator sites will generally store only one version of your CV, which can be a bit limiting, so this is to your advantage.

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