- Pay Rate:
Up to £718 per day pay range subject to IR35 status
- Hours per Week:
37
Anticipated 4 months
- Salisbury
Interim Service Manager -Remote Working -
Pay Rate: Up to £718 per day pay range subject to IR35 status
Location: Wiltshire and one day a week and WFH.
As the Service Manager you will deliver a governance framework, in a service environment, where one does not exist. You will have overall ownership of the product alongside the supplier/support base, acting as the voice of the user.
Key Accountabilities:
- Take overall ownership of the product alongside the supplier/support base and acts as the voice of the user.
- Support the transformation of the service environment where disaggregation has occurred.
- Create governance frameworks in a service environment where one does not exist.
- Work closely with the leads in Service and Service Delivery Cell as well as the Head of IT
Services. - Manage the responsibility of service specifically for CHESS (Oracle Fusion solution) until
Service Owner has landed. Manage the overall the mode of operation with quarterly
releases that require close stakeholder management.
Key Requirements:
- Had exposure to Oracle Fusion cloud solution at at least lead level.
- Minimum ITIL V3 level in all areas of service management.
- Had exposure to a transforming service environment where disaggregation has occurred.
- An understanding of SIAM, its principals, and the shift change that impacts the internal
organisation and on the overall RACI of processes across all stakeholders. - Proven experience of delivering a governance framework, in a service environment , where one does not exist.
- The ability to coordinate disparate groups of subject matter experts into the governance
experience and the buy in of those into that. - ITIL V3 expert level.
- Security Clearance: SC SOLE UK National
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
“Essential Requirements” – Please check to ensure that your CV addresses the following items:
- Our clients are generally seeking applicants who are reasonably local, not that they would exclude candidates willing to travel/relocate, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours
- Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.
- Your availability to work either immediately, or at short notice.
- Qualifications and experience relevant to the job role – please give full details within your CV document
Other preferable/desirable details to include on your CV, if applicable:
- Any local authority/public sector experience
- Any relevant qualifications held or being studied for
NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD.
If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application.
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