Interim Service Manager – MASH & Emergency

Interim Service Manager – MASH & Emergency 150 150 tcl-admin
Interim Service Manager – MASH & Emergency
Interim Position

Nottingham 1000442713671124

Posted: 4th August 2022 13:04
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  • Pay Rate:

    £333.00 per day PAYE depending on experience TBC

  • Hours per Week:

    35-37 Monday – Friday, normal working hours

  • This opening assignment is for 4 months

  • Nottingham,

    NG2 3NG

What's involved with this role:

Interim Service Manager – MASH & Emergency

Reference no:  Nottingham 1000442713671124

90% office based

Enhanced DBS disclosure is listed as a requirement for this role

The purpose of the role is to provide a single point of access in Nottingham City for concerns and requests for support in relation to vulnerable children and young people who have complex needs or might be at risk of harm.

To ensure that all contacts are dealt with in a timely and consistent manner in line with the Threshold of Need document. Ensure that children and their families receive high quality information and, where necessary, support and protection provided by children’s services and other agencies or professionals. Management of the Emergency Duty Team who provide an evenings, weekends and bank holiday service to ensure all our citizens (children and adults) are being safely supported.

Key responsibilities:

  • Ensure the effective and efficient delivery of services to children and families through the MASH Team including Emergency Duty Team out of hours service.
  • Contribute to the strategic development of the service, effective operation of the strategic safeguarding partnership and ensure that service capacity addresses need.
  • Ensure that Early Help support needs are identified and met. To ensure that Children who need to be looked After, Children in need of Protection and Children In Need are identified for assessment and provided with services according to departmental thresholds. To ensure that their welfare is safeguarded and promoted developing partnerships with other agencies to ensure that services are integrated to maximise good outcomes for children.
  • Manage staff by providing regular individual safeguarding supervision, co-ordination and direction. Driving and monitoring performance and quality of both staff and the service and taking the necessary corrective action when required to improve performance and outcomes for children.
  • Manage all resources within the area in an efficient, effective and economic manner within a framework of Corporate and Departmental policies and priorities. These resources will include personnel and finance.
  • Be involved in managing change in response to the Governments Agenda for social care and locally adopted policies and procedures. Thus ensuring that the service is fit for purpose.
  • Implement aspects of the relevant Service Plan as it pertains to the Area.
  • Ensure the legal statutory and other relevant provisions governing or affecting the Department and services provided are strictly observed.
  • Manage and resolve complaints in line with the Children Act 1989, Working Together 2015 and National Minimum Standards.
  • Ensure appropriate communication, liaison and relationships with other city departments, agencies and voluntary organisations and to act as a representative of the department at relevant forums.


“Role Requirements” – to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria:



  1. Professional Qualification in Social Work.


Knowledge & Experience:

  1. Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
  2. Evidence of post-qualifying learning in management development.
  3. Experienced SM with EDT and MASH experience.
  4. Understanding of the City Council’s core values and strategic aims.
  5. Thorough understanding of good social work practise in respect to children and families.
  6. Knowledge of the Government’s modernising agenda for health and social care, and how it relates to Children’s Services.
  7. Thorough knowledge of the Children’s Act 1989 and related guidance, the Assessment Framework for Children in Need and Working Together to Safeguard Children.


Skills & Abilities:

  1. Ability to draft, develop implement and evaluate practice guidance and performance framework.
  2. Ability to use information technology as an effective management tool in compliance with the Data Protection Act and to manage performance.
  3. Ability to provide leadership to ensure effective team working.
  4. Ability to manage quality, performance, recruitment, discipline, sickness absence, supervision, complaints and grievances.
  5. Ability to work as part of a management rota, covering the Emergency Duty Team, out of office hours.
  6. ICT Skills: Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).


NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD.

If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application.

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:

  1. Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours.
  2. Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.
  3. Your availability to work either immediately, or at short notice.
  4. Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
  5. Full UK driving licence.
  6. Please refer to the Role Requirements section above - your CV must address the requirements listed.


Other preferable/desirable details to include on your CV, if applicable:

  1. Any local authority/public sector experience
  2. Any relevant qualifications held or being studied for.


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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: Nottingham 1000442713671124
Interim Service Manager – MASH & Emergency
Client Category: Local Authority

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

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Job Ref: Nottingham 1000442713671124
Interim Service Manager – MASH & Emergency
Client Category: Local Authority

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