Interim Senior Estate Manager – Housing

Interim Senior Estate Manager – Housing 150 150 tcl-admin
Interim Senior Estate Manager - Housing
Kensington, London
Interim Position

K&C 5223960

Posted: 21st February 2023 17:28
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  • Pay Rate:

    £25.30 per hour PAYE

  • Hours per Week:

    36 Monday – Friday, normal working hours

  • This opening assignment is for 3 months

  • Kensington, London,

    W10 5BE

What's involved with this role:

Full Job Title: Interim Senior Estate Manager - Housing

Reference no: K&C 5223960

Pay Rate: £25.30 per hour PAYE

Role Length: This opening assignment is for 3 months

 You will organise and manage an Estatecare Service Team to ensure estates and properties under your control are kept clean, tidy, safe and provide enhanced amenity for residents through the delivery of a multi-functional service of the highest standard (both directly and through contractors).  The service will have a strong emphasis on customer care and resident involvement to shape the scope and delivery of service.

You will agree, monitor, modify and report on all relevant financial, quality, safety, staffing and service delivery objectives within the teams you manage.

You will maintain an estate presence and supervise estate staff to ensure services are performed to the highest standard and safe working practices are followed. 

You will line manage team staff timekeeping, attendance, absence, behaviour and performance effectively in accordance with procedures.


Duties to include:

  • Line managing a frontline team and motivating a group of Estate Managers to ensure they provide effective support and supervision to their frontline Caretaker and mobile Estate Operative staff maintaining a safe, clean, and high-quality external environment on estates and other locations
  • Managing performance of grounds, waste management and other contracted services for the areas you cover
  • Monitoring report/service activity and devising methods to ensure compliance with relevant legislation, data governance, regulatory standards, internal processes and protocols, and in particular health & safety provisions, ensuring staff within your team operate safely
  • Managing expenditure to ensure your team always operate within budgets provided and seek to improve VFM
  • Overseeing the delivery of Team Leader’s portfolios and ensuring standards and objectives are met and records are maintained timely and accurately
  • Ensuring working practices are managed consistently and effectively across the team and understood by all staff including frontline staff
  • Managing staff in accordance with procedures and complaints where they arise
  • To be a representative of the organisation during the performance of duties, liaising with customers, staff and third parties


“Specific Role Requirements” – to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria:



  • Basic numeracy, literacy and IT skills


Skills; Experience and Attitude

  • Efficient in use of time and works in a well structured way
  • Performs effectively by keeping emotions under control, especially in stressful and difficult situations
  • Shows commitment to working environment, colleagues, customers and needs of the organisation (desirable)
  • Responds positively to changing business needs ad takes responsibility for personal improvement (desirable)
  • Able to carry out, supervise, monitor and direct operatives work to ensure operational procedures are followed and Health & Safety requirements are met
  • Able to provide effective induction training and coaching of staff in all aspects of their work and ensure they carry out their work in a timely and effective manner. Able to motivate and lead staff.
  • Able to monitor quantities of materials and stock held by estate and mobile staff for the performance of operational duties, and ensure equipment and stock are accounted for and held safe and secure during and after completion of daily work
  • Able to recognise potential hazards to health and act to protect and/or minimize risk to self, other staff and the public, in accordance with Health & safety guidance and procedures
  • Able to liaise effectively with the emergency services and respond effectively and appropriately to emergency situations (desirable)
  • Able to articulate orally and in writing with residents providing information and advice regarding queries or reports received or about services (desirable)
  • Able to plan tasks and work flexibly during time set aside for responsive duties (desirable)
  • Able to write detailed reports on accidents/incidents
  • Able to liaise effectively with stakeholders to inspect, identify and resolve shortfalls in service standards
  • Able to manage time effectively on site(s) to maximise productive work time and minimize down time (desirable)
  • Listens, anticipates and seeks to exceed the expectations and needs of our customers
  • Builds and maintains good relationships with customers and colleagues
  • Manages and motivates people to willingly achieve the aims of the organisation (desirable)
  • Consistently works to a high standard and seeks to continually improve
  • Encourages the contribution of others and takes their views in to account (desirable)
  • Understands and adapts to the needs of vulnerable residents and people with special needs


NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD.

If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application.

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF.

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

“Other Essential Requirements” – Please check to ensure that your CV addresses the following items:

  1. Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours.
  2. Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.
  3. Your availability to work either immediately, or at short notice.
  4. Please refer to the Role Requirements section above – your CV must address the requirements listed

Other preferable/desirable details to include on your CV, if applicable:

  1. Any local authority/public sector experience
  2. Any relevant qualifications held or being studied for


Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please

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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: K&C 5223960
Interim Senior Estate Manager - Housing
Client Category: Local Authority

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

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Job Ref: K&C 5223960
Interim Senior Estate Manager - Housing
Client Category: Local Authority

CV Tips

Your CV needs to be current with your most recent role. We won’t be able to submit it with any unexplained gaps in employment. It will save time and improve your chances of success if we can put your CV forward immediately without having to ask for revisions.

Your CV must cover the “Essential Requirements” of the role. Ideally you will address the “Essential Requirements” on each job description page directly, in a bullet point list. Please include any DBS details and other qualifications called for.

Your CV should clearly state that you are available to start work either immediately, or at short notice. In general, our clients are unable to work with notice periods of more than 1 week from the point at which a role is offered, 2 weeks at the very most.

We do not put forward covering letters, so please ensure that your CV in contains all relevant information being called for.

We recommend that you consider sending us a CV suitably tailored CV for each role that you apply for. Job board aggregator sites will generally store only one version of your CV, which can be a bit limiting, so this is to your advantage.

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