Interim Senior Application Analyst – ICT (re-opened)

Interim Senior Application Analyst – ICT (re-opened) 150 150 tcl-admin
Interim Senior Application Analyst – ICT (re-opened)
Birmingham
Interim Position

MPS 0005 B8C3 / 1

Posted: 29th July 2022 12:13
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  • Pay Rate:

    £388.12 per day PAYE

  • Hours per Week:

    36 Monday – Friday, normal working hours

  • This opening assignment is for 12 months

  • Birmingham
What's involved with this role:

Interim Senior Application Analyst

Job Ref: MPS 0005 B8C3 / 1

Office-based role (occasional remote working not possible)

This role requires a flexible working approach and may be required to travel to sites around the UK as appropriate as well as working on-call. 

Clearance: DV only

To provide Application Support at a senior level including operational, business as usual and project tasks. The post holder will be responsible for outlining and implementing an ITIL aligned Application Management strategy with the assistance of the Application Support Manager. They will also mentor Applications Support Analysts and assist in the continuous development of the Applications and Data Team.

The post holder will work within a service team monitoring components such as web servers, applications servers, log files, disk space and MS-SQL databases. They will be a point of escalation for all Application related issues within the Application Support team.

Key accountabilities:

  • Work as part of a second line support function following incident management through to incident resolution.
  • Ensure the entire application estate aligns within Application Lifecycle Management.
  • Work with third party suppliers, stakeholders and departmental ICT teams to help deliver patch/release of applications while coordinating vendor support.
  • Understand ITIL process, incident management, change management and problem management including working to strict SLAs.
  • Maintain middleware such as; IIS, MS-SQL Server, Active Directory, ASP and. NET, including troubleshooting, performance tuning, basic queries and resolving bottlenecks.
  • Report writing with tools such as PowerShell, JavaScript, HTML and SQL.
  • Ownership of application backup, restores and the Application Disaster Recovery (DR) process.
  • Daily support of COTS and WEB based software applications with an emphasis on the ability to problem solve.
  • Create knowledge base articles and up-skill other members of the team following resolution.
  • Ability to understand business logic, technical tools and be an analytic thinker.
  • Able to attend Senior User groups nationally and articulate complex technical issues to both peers and non-technical staff.
  • Handle low level disciplinary issues within the Applications and Data Team.

 

“Role Requirements” – to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria:

Desirable qualifications:

  • Microsoft accreditation
  • Enterprise Administration certification
  • ITIL v3/4 Foundation

 

Experience & Knowledge:

  • Experience in a software development or support environment.
  • Strong experience in writing and executing complex SQL queries and Familiarity with stored procedures, views, functions, SQL jobs for Microsoft SQL databases.
  • Ability to read and analyse application logs to identify issues and escalate as necessary.
  • Understanding of application design & development, including agile methodologies, application and database design, infrastructure technologies.

 

Skills:

  • Excellent communication with strong listening, written and verbal communication skills.
  • Robust experience with multi-tasking and time management skills, with a practical, methodical and structured approach to work - able to work on own initiative and within a team environment.
  • Strong analytical and problem-solving skills to provide root cause analysis of problems and viable solutions, including appropriate mitigations.
  • Confident with excellent interpersonal skills, business and technical acumen in order to gain credibility with colleagues at all levels.
  • Ability to work under own autonomy and prioritise work load.
  • Ability to work under pressure and with competing demands.

 

NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD.

If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application.


Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:

  1. Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours.
  2. Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.
  3. Your availability to work either immediately, or at short notice.
  4. DV Clearance.
  5. Please refer to the Role Requirements section above - your CV must address the requirements listed.

 

Other preferable/desirable details to include on your CV, if applicable:

  1. Any local authority/public sector experience
  2. Any relevant qualifications held or being studied for.

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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: MPS 0005 B8C3 / 1
Interim Senior Application Analyst – ICT (re-opened)
Client Category: Police Force

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

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Job Ref: MPS 0005 B8C3 / 1
Interim Senior Application Analyst – ICT (re-opened)
Client Category: Police Force

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