EUD Technical Lead

EUD Technical Lead 150 150 TCLRec
EUD Technical Lead
Interim Position

Thames Valley BL TCL 359776

Posted: 4th September 2023 09:55
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  • Pay Rate:

    up to £400 per day PAYE, depending on experience TBC

  • Hours per Week:

    35-37 Monday – Friday, normal working hours

  • This opening assignment is for 12 months

  • Kidlington,

    OX5 2NX

What's involved with this role:


Interim EUD Technical Lead

Reference no:  Thames Valley BL TCL 359776

Pay Rate: up to £400 per day PAYE, depending on experience TBC 

36 Monday – Friday, normal working hours

This opening assignment is for 12 months

City: Kidlington

NPPV Level 3

Hybrid working arrangement (must be able to travel to Kidlington and Southampton).

Full UK Driving Licence is considered essential

NB: Police Vacancy - only for candidates with a minimum of 5 years continuous UK address history. Please note that this vacancy is subject to a strict security vetting procedure.

The purpose of the role is to be responsible for the provision of technical leadership and expertise within the IT end user device support function (typically computer hardware, printers, Body Worn video, Smart Phones, OS deployment and desktop applications) required to deliver the needs of the business

Key responsibilities:

  • Manage end to end device lifecycles in accordance with the EUD strategy including device road maps and evaluation through to disposal, focussing on supportability, usability & cost effectiveness.
  • Engage with the Problem management process using trend analysis to identify root cause and recommend permanent resolutions to reduce service impacting incidents.
  • Work with the wider ICT and operational policing departments to deliver quality solutions in line with business requirements.


NB: Please feel free to apply to us direct via job[email protected] by quoting the job reference and job title exactly.

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.


Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:


  • ITIL V3 Foundation or ITIL V4 equivalent


  • Previous experience working in ICT operational delivery and setting up an EUD operation service
  • Proven experience of managing a team within an End User Device organisation
  • Proven experience of delivering services in a fast paced environment
  • Excellent customer experience ethos
  • Previous experience supporting policing
  • Proven experience in resourcing management
  • Experience using ServiceNow


Skills & Abilities:

  • Excellent prioritisation skills and ability to work well under pressure
  • Excellent written and oral communication skills, customer focussed, team-worker, who is a flexible, adaptable, problem solver and able to work systematically and with little direct supervision.
  • Ability to deliver services to a high quality standard
  • Ability to understand and articulate how the application of ICT technology impacts the Forces' Policing and business objectives and processes.
  • Ability to achieve significant outcomes through influence and persuasion rather than through direct line authority.


***Qualification details and any other experience/skills relevant to the job role to help support your application (and help us to help you!) – please give full details within your CV document.

Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.

Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).



Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please

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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: Thames Valley BL TCL 359776
EUD Technical Lead
Client Category: Police Force

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

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Job Ref: Thames Valley BL TCL 359776
EUD Technical Lead
Client Category: Police Force

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