Interim Employment Programme Manager

Interim Employment Programme Manager 150 150 tcl-admin
Interim Employment Programme Manager
Interim Position

Greenwich RQ682761

Posted: 20th September 2022 16:03
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  • Pay Rate:

    £20.65 per hour PAYE

  • Hours per Week:

    35 Monday – Friday, normal working hours

  • This opening assignment is for 5-6 months

  • Woolwich,


What's involved with this role:

Interim Employment Programme Manager

Reference no:  Greenwich RQ682761

Pay Rate: £20.65 per hour PAYE

The post holder will be responsible for the day-to-day and operational management of GLLaB’s frontline service team.  Provide managerial oversight of GLLaB’s comprehensive range of back-to-work employment programmes to ensure these remove barriers to work and equip residents with the skills needed to actively participate in the labour market.  To ensure high quality employment-related services are provided to residents seeking employment; through effective delivery of multiple externally and corporately funded programmes.

Key responsibilities:

  • Responsible for the effective day-to-day management of GLLaB’s front line employment support service, including the management of up to 15 multi-disciplinary staff members in a multi-disciplinary team.
  • Ensure the effective caseload management of customers, ensuring regular and documented follow-up, tracking and review of customer action plans and milestones in order to move customers into sustained employment as quickly as possible.
  • Responsible for the management of GLLaB customer engagement and assessment services, mobile services, events and open days including those delivered in conjunction with external partners.
  • Work closely with the Compliance team to carry out self-assessment and internal audit of all Employment support programmes and services; carrying out the review to achieve and maintain contractual compliance of programmes and development of services in line with best practice methodologies.
  • Support the development of best practice across service areas; improve efficiency; reduce costs; deliver value for money; and improve individual and team productivity with the ultimate aim of improving positive customer outcomes. Undertake regular reviews GLLaB programmes and services, and adapt delivery to new initiatives to meet the changing needs of communities and resident service users.
  • Contribute to the Council’s current and emerging priorities to deliver economic prosperity for all through the work of GLLaB, the Welfare Reform Team and other Council employment initiatives.
  • Conduct and record PRADs with team members, carrying out regular 1-2-1 supervisory sessions, caseload reviews and development and review of work plans and targets. To identify areas of underperformance and put in place actions to address these and bring about improvements.
  • Responsible for implementation of risk management methodologies to manage and mitigate operational, financial and reputational risks associated with programme delivery.
  • Oversee the delivery of multiple externally-funded, payment-by-results and corporate programmes to ensure they support a wide range of customer groups, including those with multiple barriers to work, ensuring these are delivered to profile and other contractual KPI.
  • Work to maximise GLLaB funding streams through up to date knowledge of available funding organisations; contribute to the writing and submission of external bids for external funding to deliver sustained employment support related activities across Employment and Skills.
  • Ensure consistently high performance across all externally funding programmes and services, taking mitigating actions to address underperformance as required, including the preparation and execution of Performance Improvement Plans. Support submission of funding claims, monitoring visits and audits with funders and attend external steering group meetings.
  • Monitor and review service outcomes for all contracted programmes. Oversee the continuous improvement of GLLaB services; carry out the performance management of individual and team targets, monitoring systems and processes to ensure GLLaB achieves all quality and financial measures.
  • Responsible for assisting with the delivery of frontline advice and guidance services and conducting IAG sessions, delivering group inductions and open day sessions where needed. Maximising uptake of apprenticeships and developing a broad range of provisions for local residents.
  • Detailed knowledge of the employment, training and Welfare to Work arena with ability to develop operational plans that move customers into sustainable employment.


“Role Requirements” – to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria:


***Qualification details and any other experience/skills relevant to the job role to help support your application (and help us to help you!) – please give full details within your CV document.

Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.

ICT Skills: Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).


NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD.

If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application.

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF.

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:

  1. Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours.
  2. Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.
  3. Your availability to work either immediately, or at short notice.
  4. your CV must address the requirements listed.


Other preferable/desirable details to include on your CV, if applicable:

  1. Any local authority/public sector experience
  2. Any relevant qualifications held or being studied for.


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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: Greenwich RQ682761
Interim Employment Programme Manager
Client Category: Local Authority

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

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Job Ref: Greenwich RQ682761
Interim Employment Programme Manager
Client Category: Local Authority

CV Tips

Your CV needs to be current with your most recent role. We won’t be able to submit it with any unexplained gaps in employment. It will save time and improve your chances of success if we can put your CV forward immediately without having to ask for revisions.

Your CV must cover the “Essential Requirements” of the role. Ideally you will address the “Essential Requirements” on each job description page directly, in a bullet point list. Please include any DBS details and other qualifications called for.

Your CV should clearly state that you are available to start work either immediately, or at short notice. In general, our clients are unable to work with notice periods of more than 1 week from the point at which a role is offered, 2 weeks at the very most.

We do not put forward covering letters, so please ensure that your CV in contains all relevant information being called for.

We recommend that you consider sending us a CV suitably tailored CV for each role that you apply for. Job board aggregator sites will generally store only one version of your CV, which can be a bit limiting, so this is to your advantage.

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