Interim Digital Communications Manager

Interim Digital Communications Manager 150 150 tcl-admin
Interim Digital Communications Manager
Waterloo, London
Interim Position

TL 0006 ED10 / 1

Posted: 18th January 2023 16:34
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  • Pay Rate:

    Up to £303 per day PAYE, depending on experience

  • Hours per Week:

    35, Monday – Friday, normal working hours

  • This opening assignment is for 10 months

  • Waterloo, London,

    SE1 8NJ

What's involved with this role:

Interim Digital Communications Manager

Reference no: TL 0006 ED10 / 1

Pay Rate: Up to £303 per day PAYE, depending on experience (including 38 days holiday)

Hybrid role

Standard DBS required for this role

A Communications Manager is required to be accountable for delivering the internal digital approach for employee communications and engagement, in support of the client’s strategy and vision.

This role will see you delivering and developing strategic digital internal communications and engagement, maximising return on investment in existing channels and enhancement of existing and delivery of new channels using appropriate new technologies.

Key responsibilities:

  • Development and execution of the Employee Communication and Engagement plan for digital channels, in partnership with each business area's lead communications manager and relevant product managers (where applicable) in Technology & Data (T&D).
  • Business owner for the intranet consolidation project, working closely and collaboratively with T&D and other identified project stakeholders.
  • Business owner for the three existing intranets (Source, LU intranet and Insite), acting as arbitrator for content and development requests to ensure that real estate is used effectively and reflects the company vision and priorities.
  • Business owner for Yammer (enterprise social network), including associated governance and first-line support.
  • Own, manage and educate the community of digital channel content editors/group administrators.
  • Champion the effective use of digital communications tools as drivers of engagement throughout the organisation and a way for the business to self-serve their internal communications requirements.
  • Develop standards and governance for digital channels/tools and applications to meet legal, business and users’ needs.
  • Support, guide, and coach the Employee Communications & Engagement team on how to maximise value out of the digital channel/tool offering as part of their communication plans and campaigns.
  • Oversight and accountability for ensuring completion of all administrative and contractual tasks relating to digital channels/tools.


“Role Requirements” – to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria:


  • Degree or equivalent qualification or experience in English, journalism, technical writing, or digital field.


  • Experience of the development of productive relationships with key stakeholders, internally and externally.
  • Experienced in defining and implementing metrics and measurement of digital channels.
  • Experience of implementing digital communications strategy in large organisations.


  • Strong IT technical knowledge and understanding.
  • Strong understanding of social, user-generated content approaches to support employee engagement.
  • Knowledge and understanding of internal digital users’ need and requirements.
  • Knowledge of standards and legislation regarding web-based content (W3C, Equality Act 2010, Freedom of Information Act, General Data Protection Regulation, Data Protection Act 1998 etc.).
  • Detailed knowledge and experience of managing digital content platforms.
  • Knowledge of new web technologies and their use in corporate environments.
  • Knowledge of the organisational experience, alertness, and sensitivity to identify potentially inappropriate information, requests, situations, or usage of communications.
  • Good knowledge of effective communications and engagement strategies and techniques across face-to-face, print, and broadcast communication channels.

Skills/Technical skills:

  • Results-driven and solutions-orientated, with a focus on flexibility and creativity.
  • Project management.
  • Excellent written and verbal communications skills, including ability to interpret and communicate complex information.
  • Strong personal accountability.
  • Proven track record of creating and deploying employee communications and engagement channels, programmes, and campaigns with a measurable positive impact on employee engagement and business performance.
  • Strong interpersonal and relationship-building skills across all levels including senior leadership.
  • Practical commercial use of content management systems, web coding, photo and media editing, Microsoft Office and content management systems.


NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD.

If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application.

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF.

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:

  1. Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours.
  2. Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.
  3. Your availability to work either immediately, or at short notice.
  4. Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
  5. Please refer to the Role Requirements section above - your CV must address the requirements listed.


Other preferable/desirable details to include on your CV, if applicable:

  1. Any local authority/public sector experience
  2. Any relevant qualifications held or being studied for.


Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please

Give yourself the best chance of success - View our CV Tip

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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: TL 0006 ED10 / 1
Interim Digital Communications Manager
Client Category: Other Public Sector Body

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

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If you do not have a CV available right now please use this form to send yourself a reminder. When your CV is available, simply click the link in the email or alternatively reply to that email with your attached your CV.

Job Ref: TL 0006 ED10 / 1
Interim Digital Communications Manager
Client Category: Other Public Sector Body

CV Tips

Your CV needs to be current with your most recent role. We won’t be able to submit it with any unexplained gaps in employment. It will save time and improve your chances of success if we can put your CV forward immediately without having to ask for revisions.

Your CV must cover the “Essential Requirements” of the role. Ideally you will address the “Essential Requirements” on each job description page directly, in a bullet point list. Please include any DBS details and other qualifications called for.

Your CV should clearly state that you are available to start work either immediately, or at short notice. In general, our clients are unable to work with notice periods of more than 1 week from the point at which a role is offered, 2 weeks at the very most.

We do not put forward covering letters, so please ensure that your CV in contains all relevant information being called for.

We recommend that you consider sending us a CV suitably tailored CV for each role that you apply for. Job board aggregator sites will generally store only one version of your CV, which can be a bit limiting, so this is to your advantage.

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