Interim Development Manager

Interim Development Manager 150 150 tcl-admin
Interim Development Manager
NEWHAM, LONDON
Interim Position

Newham RQ613783

Posted: 22nd June 2022 17:23
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  • Pay Rate:

    £26.54 per hour PAYE

  • Hours per Week:

    36 Monday – Friday, normal working hours

  • This opening assignment is for 6 months

  • NEWHAM, LONDON,

    E16 2QU

What's involved with this role:

Interim Development Manager 

Job Ref: RQ613783 

To put the Council’s vision of a quality, seamless customer focused service delivery into practice, by instilling a performance culture in the Customer Services, ensuring the provision of a wide range of best in class services which reflect and meet the needs of the local community within the London Borough of Newham   

Key Responsibilities: 

 

  • Work with senior colleagues including Heads of Service, Directors and other service leads to identify the key challenges and problems that they face in delivering best-value services to our residents. 
  • Identify and lead on areas where data can make a difference by conducting business process mapping activities; conducting requirements gathering and analysis; facilitating options identification and assessment and supporting the development of ‘to be’ operating models.  
  • Hold workshops to determine business requirements using business process mapping techniques. 
  • To contribute toward developing and implementing a working culture that is result-orientated and customer-focused. 
  • To be responsible for continuous personal development by requesting support where and when necessary. 
  • To ensure an aptitude in the learning and understanding of new systems required to perform the role, ensuring continuous development to support the aims of the team and the service. 
  • To liaise with a range of staff, management and other stakeholders across the Council to ensure the delivery of service objectives 

“Role Requirements” – to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria: 

  • Qualified or extensive experience in business analysis and process redesign techniques and methodologies 
  • Knowledge of predictive data analysis and their successful implementation 
  • Strong working knowledge of ICT systems as they apply to customer-facing performance measurement, including Customer Relationship Management systems, or similar 
  • Significant experience of leading business change projects from analysis through to implementation 
  • Experience of presenting data to a wide and varied audience including senior managers and Members 
  • Strong analytical skills with an ability to gather and analyse complex information from a range of sources, understand the business context, extract key points and draw conclusions to make recommendations 
  • Excellent communication skills (orally, written, graphical for a broad range of audiences 
  • Ability to work alongside senior managers to translate models into improved business processes and solutions to deliver financial and efficiency savings 
  • Ability to use data to effect changes in how services are delivered 

 

NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD. 

If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application. 


Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other “Essential Requirements” – Please check to ensure that your CV addresses the following items: 

  1. Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours. 
  2. Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this. 
  3. Your availability to work either immediately, or at short notice. 
  4. Please refer to the Role Requirements section above - your CV must address the requirements listed. 

 

Other preferable/desirable details to include on your CV, if applicable: 

  1. Any local authority/public sector experience 
  2. Any relevant qualifications held or being studied for. 

ALD 

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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: Newham RQ613783
Interim Development Manager
Client Category: Local Authority

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

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Job Ref: Newham RQ613783
Interim Development Manager
Client Category: Local Authority

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